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Plumberlink.com.au  is an online buying super store specifically designed for Plumbers! Are aim is to make it easier for you, the plumber to order products at the most competitive factory direct pricing, that can be delivered directly to your door.
Our products are backed by the Mania Group Australia, a West Australian based company that started in 1982 as a plumber supplies manufacturer and has grown into one of the country’s most repeatable plumbing supplies importers. The company prides its self in producing innovative product, accountability and good old fashioned customer service which is passed onto your customers.
All of PlumberLink’s products come with the correct accreditations and to the highest Australian standards delivering peace of mind when buying from us. PlumberLink boasts an extensive network of Australia wide service delivery, made to address any problems or concerns you may have.
Our extensive warehouse contains a large stock holding which means we can dispatch your order within 24 hours of receipt.
CATEGORIES
Crosshead Tapware 
Lever Tapware 
Mixer Tapware 
Tapware Outlets 
Accessories 
Basins 
Toilets 
Vanities 
Sinks 
Baths 
Shower Screens 
Specials
Delivery
Your order is dispatched within 24 hours of receipt, anywhere in Australia. Shipping is calculated relevant to weight and destination, so it is important to group orders together to minimise costs.
If you have your own transport arrangements, please advise in the special note section of the order and we will accomodate.
Please include any relative account numbers and contact details for your designated transport company to make it easy for us to distribute your order in the most efficient and timely manner.
If you require express delivery, please advise and we will contact you to arrange this. Please note, additional charges will apply for overnight or exprss delivery service.
Any questions relating to delivery, please contact us on 1800 247 011 as we are here to help.
Price And Payment
4.1 At PlumberLink’s sole discretion the Price shall be either:
(a) as indicated on invoices provided by PlumberLink to the Customer in respect of Products supplied; or
(b) PlumberLink’s current price at the date of delivery of the Products according to PlumberLink’s current Price
list; or
(c) PlumberLink’s quoted Price (subject to clause 4.2) which shall be binding upon PlumberLink provided that
the Customer shall accept PlumberLink’s quotation in writing within six (6) months.
4.2 PlumberLink reserves the right to change the Price in the event of a variation to PlumberLink’s quotation, or
PlumberLink may by giving notice to the Customer increase the Price of the Products to reflect any increase in
the cost to PlumberLink beyond the reasonable control of PlumberLink (including, without limitation, foreign
exchange fluctuations, warehousing costs, or increases in taxes or customs duties).
4.3 At PlumberLink’s sole discretion:
(a) payment shall be due on delivery of the Products; or
(b) payment for approved Customers shall be made by instalments in accordance with PlumberLink’s payment
schedule; or
(c) payment for approved Customers shall be due thirty (30) days following the end of the month in which a
statement is posted to the Customer’s address or address for notices.
4.4 Where no payment schedule has been specified, PlumberLink may submit a detailed payment claim at intervals not less than one (1) month for Services performed up to the end of each month. The value of Services so performed shall include the reasonable value of authorised variations and the value of Products delivered to the site.
4.5 Time for payment for the Products shall be of the essence and will be stated on the invoice or any other forms. If no time is stated then payment shall be due seven (7) days following the date of the invoice.
4.6 Payment will be made by cash, or by cheque, or by bank cheque, or by credit card (plus a surcharge of up to three percent (3.0%) of the Price), or by direct credit, or by any other method as agreed to between the Customer and PlumberLink.
4.7 GST and other taxes and duties that may be applicable shall be added to the Price except when they are expressly included in the Price.
5. Delivery Of Products
5.1 At PlumberLink’s sole discretion delivery of the Products shall take place when:
(a) the Customer takes possession of the Products at PlumberLink’s address; or
(b) the Customer takes possession of the Products at the Customer’s nominated address (in the event that the
Products are delivered by PlumberLink or PlumberLink’s nominated carrier); or
(c) the Customer’s nominated carrier takes possession of the Products in which event the carrier shall be deemed to be the Customer’s agent.
5.2 At PlumberLink’s sole discretion the costs of delivery are:
(a) included in the Price; or
(b) in addition to the Price; or
(c) for the Customer’s account.
5.3 The Customer shall make all arrangements necessary to take delivery of the Products whenever they are tendered for delivery. In the event that the Customer is unable to take delivery of the Products as arranged then PlumberLink shall be entitled to charge a reasonable fee for redelivery.
5.4 Delivery of the Products to a third party nominated by the Customer is deemed to be delivery to the Customer for the purposes of this agreement.
5.5 PlumberLink may deliver the Products by separate instalments. Each separate instalment shall be invoiced and paid in accordance with the provisions in these terms and conditions.
5.6 The failure of PlumberLink to deliver shall not entitle either party to treat this contract as repudiated.
5.7 PlumberLink shall not be liable for any loss or damage whatsoever due to failure by PlumberLink to deliver the Products (or any of them) promptly or at all, where due to circumstances beyond the control of PlumberLink.
Returns
9.1 Returns will only be accepted provided that:
(a) the Customer has complied with the provisions of clause 8.1; and
(b) PlumberLink has agreed in writing to accept the return of the Products; and
(c) the Products are returned at the Customer’s cost within five (5) days of the delivery date; and
(d) the returned Products are accompanied by the delivery docket (or copy of it) and a written statement, including
the original invoice number, date of purchase and reason for return; and
(e) PlumberLink will not be liable for Products which have not been stored or used in a proper manner; and
(f) the Products are returned in the condition in which they were delivered and with all packaging material,
brochures and instruction material in as new condition as is reasonably possible in the circumstances.
9.2 PlumberLink may (at their sole discretion) accept the return of Products for credit but this may incur a handling fee of up to fifteen percent (15%) of the value of the returned Products plus any freight costs.
9.3 Non-stocklist items or Products made to the Customer’s specifications are under no circumstances acceptable for credit or return.
10. Warranty
10.1 Subject to the conditions of warranty set out in clause 10.2 PlumberLink warrants that if any defect in any
workmanship of PlumberLink becomes apparent and is reported to PlumberLink within the specified timeframe (from the date of delivery) on the warranty documentation pertaining the Products, then PlumberLink will either (at PlumberLink’s sole discretion) replace or remedy the workmanship.
10.2 The conditions applicable to the warranty given by clause 10.1 are:
(a) the warranty shall not cover any defect or damage which may be caused or partly caused by or arise through:
(i) the improper installation of the Products; or
(ii) failure on the part of the Customer to properly maintain the Products; or
(iii) failure on the part of the Customer to follow any operating instructions or guidelines provided by Mania
National; or
(iv) any use of the Products otherwise than for any application specified on the quotation or order form; or
(v) the continued use of the Products after any defect becomes apparent or would have become apparent to a
reasonably prudent operator or user; or
(vi) fair wear and tear, any accident or act of God.
(b) the warranty shall cease and PlumberLink shall thereafter in no circumstances be liable under the terms of
the warranty if the workmanship is repaired, altered or overhauled without PlumberLink’s consent.
(c) in respect of all claims PlumberLink shall not be liable to compensate the Customer for any delay in either
replacing or remedying the workmanship or in properly assessing the Customer’s claim.
10.3 For Products, components or parts not manufactured by PlumberLink, the warranty shall be the current warranty provided by the manufacturer of the Products, components or parts. PlumberLink shall not be bound by nor be responsible for any term, condition, representation or warranty other than that which is given by the manufacturer of the Products, components or parts.
10.4 The conditions applicable to the warranty given on Products supplied by PlumberLink are contained on the “Warranty Card” that will be supplied with the Products.
Cancellation
14.1 PlumberLink may cancel any contract to which these terms and conditions apply or cancel delivery of Products at any time before the Products are delivered by giving written notice to the Customer. On giving such notice PlumberLink shall repay to the Customer any sums paid in respect of the Price. PlumberLink shall not be liable for any loss or damage whatsoever arising from such cancellation.
14.2 In the event that the Customer cancels delivery of Products the Customer shall be liable for any loss incurred by PlumberLink (including, but not limited to, any loss of profits) up to the time of cancellation.
14.3 Cancellation of orders for Products made to the Customer’s specifications or non-stocklist items will definitely not be accepted, once production has commenced.

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