Service Today Plumbing in Castle Hill, Sydney, NSW is categorized under Electricians, Plumbers.
About Us
The Service Today brand offers a premium quality emergency plumbing and electrical service targeting the established older residential areas of Sydney, Melbourne and Adelaide.
The Service Today brand was established in 2014 from an operation previously set up by the current owner. The business now employs a total of 94 staff, with 45 plumbers and 15 electricians with vans and associated equipment. A call centre and proprietary scheduling and management software provide professional sales and operational infrastructure.
The business has demonstrated rapid growth over the past few years, significantly outperforming the sector, indicating appropriate value / price positioning and successful marketing.
Mission
Service Today will be the largest homes services company in Australia that delivers same day service, exceeding customer expectations with value for money and delivering WOW customer service.
Core Values
The values that a company and its people hold, demonstrated through everyday actions help guide individuals to make the right choices and in so doing reinforce the integrity of both the brand and its people.
The owners and management developed the following core values statement in 2014.
Plumbing
Electrical
Heating & Cooling
“Genuinely very pleased with my Service Today experience! From the friendly service which started with the girl who made my booking, to the technicians who attended who were well presented, on time, professional and extremely patient (they explained everything to me before doing any work). I would definitely recommend them in a heart beat!”
“Really happy with the service, they exceeded our expectations. The technician was very professional and knew what he was doing. I was definitely impressed and will not hesitate to use Service today again.”
“Service Today definitely displayed what they advertised for ! Very happy with service technician , who was very friendly and did the work efficiently. He also cleaned up afterwards which was a bonus ! The whole process was easy, from booking the job in to the ‘same day service’. Will use again.”
“Had some emergency plumbing work done by Service Today over the weekend and once again didnt let me down. Great work boys!”
“Really great service, very friendly and knowledgeable gave some really good advice!”