BCD Travel

We help simplify the conversation around managed business travel

We simplify the conversation around managed business travel, showing you how to combine capabilities and services to deliver or improve on your program goals.

Review your current program or design what it might look like in the future. Focus on a single area or make plans across the entire program. Wherever you are today, there’s a solution to help you get where you want to go tomorrow. Get started now.

The bigger picture
Our clients know we love solving their travel program problems. But we’ve got a bigger vision. The world has overwhelming problems. We want BCD Travel to be part of the solution. Our purpose as a world-leading company goes beyond profits and great service. We’re combining the energy of our business with the power of our client and supplier relationships to create a team of companies working together to do far more than anything we could do on our own. For the common good. And for greater social impact. To power our customers’ success by making the most of their travel investment, keeping travellers safe and enhancing the traveller experience.

Services

Corporate Travel

Air Tickets

Hotels

Holiday Packages

Travel Insurance

Reviews

“Lots of hidden fees that they don’t explain to you, even in the fine print.

There have been many times their website is down, so the only way to contact them is through phone. Every time we contact them we are then charged a $40 service fee. We then complain that their website is down so we shouldn’t be charged a service fee, they say “you won’t be charged”. Then when the monthly bill comes in, we are still charged the $40 service fee. Our company is looking at other travel agencies because of this.

Their web portal is very buggy. Almost every time I use it there is something wrong, like making bookings, then when I log in the same day the website says I don’t have any upcoming trips. I click to change preferences, then the website throws up errors. I’m spending a lot of my time with their helpdesk solving problems, which of course means they can charge us for more service fees. Everyone in our company has extra fees being charged where they shouldn’t be. It is almost like they intentionally have a buggy website so they can charge extra fees.

Their rates for accommodation and flight aren’t cheaper than what you can easily get online. This shows their group discounts aren’t working.

Need to use multiple browsers sometimes to use their website. Some parts of the port work on Chrome and don’t work on IE, some parts only work on IE and don’t work on Chrome. When I ask their IT support which browser to use, they say they don’t know.

Don’t bother with these clowns.”