Best & Less

Best & Less Erina, NSW is categorized under Clothing Stores.

QUALITY

Many brands say they offer it, but few deliver on it. After all how do you measure quality? By the way fabric feels, by the way it hugs your body shape or by the length of time it lasts? We believe it’s all of that, and more.

We don’t just say we believe in quality, we guarantee it.

We guarantee that all of our garments are made from our highest quality, fully tested fabrics.

We guarantee that they will fit and wear correctly, and most importantly, we guarantee that our garments will outlast the season.

Our Best&Less 100 day guarantee is a symbol of our promise to you. When you see it, you can rest assured that the garment you’re buying has been designed, fitted, sewn and tested to our highest standard.

That’s our promise to you.

SAFETY

We believe that safety is paramount.

That’s why we adhere to a strict safety policy that meets international guidelines.

All of our products are tested in accredited laboratories according to Australian and International Standards. We also ensure that the regulations regarding the flammability labelling in children’s nightwear are correctly tested and labelled. We conduct internal risk assessments to ensure all products are safe for the entire family.

What’s more our factories adhere to a strict broken needle policy and do not use any hazardous chemicals including formaldehyde or restricted substances like lead and more.

DURABILITY

We believe our great clothing will always outlast the season.

We test all our fabrics in accredited laboratories to ensure the fabric will not shrink, fade or pill and will hold their colour.

Our finished products go through excessive testing and fitting before approval and are washed according to the Best&Less care code. Through this rigorous testing we can comfortably say that our garments are guaranteed to last.

FIT

We believe that clothing should flatter the shape of your body.

To ensure each garment meets our high standards, we fit each style several times during the development process. Every garment gets ‘fit-approved’ at three separate stages of production, so when you wear a Best&Less garment, you’ll know that it fits perfectly.

We’ve also created a ‘sizing standard’ across every part of our business to ensure that all the styles have consistent sizing, no matter where or when you shop with us.

Reviews

“Went into the Rockingham,WA store the other week and bought a heap of stuff for me to wear Maternity and when in hospital… the lady was so lovely and patient at the register and asked if we were part of the club and mentioned the birthday discount… I didn’t realise I had got the birthday email as my birthday was just weeks before and most of the emails I get are about specials…. she was patient and I found the email so she went back thru my large pile of clothing and gave me the discount to every eligible item… she knew we had a fair bit so when some other customers started to queue up she called someone else to assist and serve them. Not once did she complain or show signs of annoyance… she was very lovely and also mentioned that if I get lots of double ups at my baby shower and they have tags still on I can exchange for other items… was a very lovely experience and will definitely be going back!”

“Your Pacific Epping ,Victoria store manager Natalie is a disgrace. I had queried her about a price that was plastered all over a pyjama area that were licensed pjs for $13. went to register and they scanned at $20. Another lady and Natalie then went down and removed the signage from the rack. I asked if she was going to give them to me at the price , she chuffed and said NO .. I then commented Fine , I wont be back.. I decided a minute later to return thru the store and she was in the middle of the store having a laugh with her co-worker at how she did not care about me , whether I came back or not as a customer. Words were bad luck , I then caught her out and questioned her as to why she was bagging me out. I had my children with me and there were other customers around . This was very embarrassing for me .. Natalie has NO customer service skills as a Manager and should be disciplined on how to treat customers with respect and not run a ship like a highschool yard full of bitchy teenage girls ..I wont be back to the store. I was suppose to receive a call today from the regional manager , Rebecca.. Still no call … Very disgusted!!!!”

“Good range of items and great prices but when I went to the geelong store yesterday I chose 3 bras to try on and proceeded to the change rooms. The door was locked and there was a note above a button that said please press for service. I pressed it twice in about 3-4 mins but nobody came. I then pressed it continuously 3 times which got someone’s attention. When I asked why on earth would you lock change rooms I was told it was so staff could see how many items were taken in as people would go in and steal items by placing them under their clothing. Yet when I exited the change room the staff member had disappeared so that defeats the whole purpose as they aren’t there to check how many items I came out with!! Either put a staff member on change room duty or don’t lock the doors!!!”

“hi there just an enquiry as regarding the best & less online store, I enjoy shopping online & it’s convenient. but Could you please please have more online clothes available just like the local stores do. I have noticed not everything is available online & believe it should change for the better in doing so. I don’t shop at my local store anymore regarding some underlying issues complaints I have with a certain staff member, but please may best & less have the full wardrobe open online! Oh & I would like to see the best & less gift card available online to purchase……as it’s very important to customers I believe, warm regards thank you Tui”

“Very disappointed, as I went into the Geelong store yesterday specifically to get a product, the bunny onsie advertised on this Facebook page. However when I got to the store, they didn’t have it, nor had they ever had the product stocked. There are only 2 stores in the whole Geelong area, with the other store 20 minutes away, I had already travelled 40km (50 minutes drive) to get to the store, and it would have been an additional 20 minute drive away from my home to retrieve the suit. Considering the low amount of stores for such a large region, you’d think you’d stock them!! The girl that helped me, did have a look at the stock upstairs, however no success. She was also the staff member that told me she hadn’t seen them at all.
Maybe next time don’t specifically advertise a product on your Facebook page, if you’re not going to stock it at all your stores!! (Especially if there are only TWO) in such a large region!”