Forsyth Park Medical Centre

About Us

We are an accredited bulk billing practice that is dedicated to providing the highest standard of medical care to the local community.

Forsyth Park Medical Centre is a purpose built medical centre designed for the comfort and ease of access for patients. There are no ramps or stairs and the front door is automatic. This makes the practice easily accessible for prams, the disabled and the elderly. Toilet facilities are provided for the disabled. We have a large car park with approx. 53 spaces including 2 disabled car parks.
We have two well-equipped treatment rooms for minor procedures and emergencies. Our waiting room is large with multiple televisions displaying patient information and entertainment, it also includes a children’s play area.
A wide range of medical educational pamphlets are available for patients. Topics covered are cholesterol, diabetes, breast self-exams, pap smear, asthma and many more.

We have 6 Doctor’s (incl. 2 female) at Forsyth Park Medical Centre. We encourage you to try and see a regular doctor. This improves patient care and enables you to establish a long term relationship with your doctor. We understand that this cannot always be possible, and in these circumstances other doctor’s in this practice do have access to your files. Our regular team of GP’s are:
– Dr Sione Sisifa
– Dr Getulio Lumbes
– Dr Julianne Kelly
– Dr Pramod Sankpal
– Dr Susan Cox
– Dr Eugenio Edillo

Services available at
Forsyth Park Medical Centre

Accident & Emergency
Family Planning
Women’s Health
Implanon Implants & Removals
Child Immunisations
Pathology collection centre
Work cover
General Surgeon​

Removal of warts by Cryotherapy
Minor Surgical Procedures
Asthma management plans
Removal of ingrown toenails
TAC
Pharmacy
Cosmetic Injectables
Dentist
Shared Care

Onsite Allied Health Services:
• Podiatrist
• Psychologist
• Physiotherapist
• Speech Therapist
• Occupational Therapist
• Dietitian

COSMETIC INJECTABLES

Veronica is a registered nurse with 13 years experience and is the owner of Fresh Face Cosmetic Injectables.
She specialises in anti wrinkle injections and dermal filler. Areas of treatment include: Crows feet, forehead, frown, bunny lines,gummy smile, neck bands, dimpled chin, hyperhydrosis treatment, lip filler, cheek filler, tear trough filler, nasolabial lines and marionette lines.
Her extensive knowledge, experience and qualifications in the area of cosmetic nursing provides clients with amazing results every time. Trusting someone with your face is difficult but Veronica’s professional and friendly approach makes discussing a treatment plan and going ahead with a procedure easy.
Pop into the clinic for a free consultation and quote.
Confidentially is assured.

DENTIST

Our doctors and staff are friendly, professional and value the relationship with the patients as always. Our facility is designed to offer a personalised care in a relaxing, comfortable environment.
Our dentists provides a wide range of dental services and specialties for patients of all age groups. Our facility is fully equipped surgery rooms complete with state of art equipment.
Our premier Cosmetic and Restorative Dentistry services:

General Orthodontics
Invisalign ‘Invisible’ Braces
Dental Implants
Cosmetic Dentistry
– Tooth Coloured Fillings
– Resin Bonding
– Gum Lifts
– Porcelain Veneers
-Tooth Whitening
– Zoom tooth whitening

.Crowns & Bridges
Dentures
-acrylic dentures
-chrome cobalt dentures
– implant retain dentures
Dental Hygiene
Root Canal Treatment

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APPOINTMENTS
You will generally be required to make an appointment to ensure that patients do not wait too long. Doctor’s will attempt to see patients on time, however sometimes this is not possible as the time to give a medical assessment will vary or there may be an emergency. Appointments are not necessary if it is an emergency i.e.: deep cut, burns, suspected fracture, asthma, chest pain etc. but please phone reception to let them know you are coming, if at all possible.
When making appointments please tell the receptionist if you are here for:
• Employment Certificate/Medical Reports
• Any driver’s license/fitness certificate
• Work related injury treatment etc.
These are not covered by Medicare.

If you need a longer appointment (eg for a procedure, for multiple family members, for a report or medical etc) please inform Reception staff when booking to allow more time.

IMMUNISATIONS
All Childhood immunisations are performed free of charge at Forsyth Park Medical Centre. Please bring your child’s immunisation book and Medicare card with you. Please let the reception desk know when making an appointment that your child is coming for an immunisation.

WORKCOVER PATIENTS
Initial workcover consults must be paid at the time of consultation as these are not covered by Medicare. You will then be given a receipt to claim from your employer. If you already have a claim number and insurer the invoices will be sent directly to them

TAC PATIENTS
Initial TAC accounts must be paid at the time of consultation as these are not covered by Medicare. You will then be given a receipt to claim.

PATHOLOGY RESULTS
Your doctor will advise you when to return for your results. To maintain confidentiality, results will not be given over the phone. A normal pathology result may require further investigation, examination and discussion between the patient and the doctor. This cannot be done by the receptionist.

RECALL & REMINDER SERVICE
The Clinic’s patient database allows for patient reminders.
If you wish to be placed on this system please speak to your Doctor. A letter will be sent at the time of the reminder.

INTERPRETER SERVICE
The Australian Govt. offers an Interpreter service for Doctors to communicate with patients who do not speak English. This service is available via a phone call 24 hours a day in 100 languages. There is also an interpreting service available for AUSLAN Please speak to Reception if you require these services when making an appointment.

OUT OF HOURS ARRANGEMENTS
For medical attention out of the clinic’s opening hours, home visits and free medical phone advice can be obtained by calling the locum service on 132 660

PHONE CALLS
Doctors are unable to take phone calls from patients while consulting unless the matter is urgent. Reception staff will take a message and the call will be returned when during the Doctor’s next available break.

PRIVACY
Personal information is collected only when necessary to provide patients with a quality health service and as required by HIC, Australia. Personal information will only be disclosed to other parties (eg. Other health professionals) with permission of the patient. Patients have a right to request access to their medical file as required. If you would like to see our full privacy policy please see reception.

PHARMACY
Forsyth Park Medical Centre offers a fully equipped pharmacy attached to the medical centre and is independently operated.

COMPLAINTS

If you have any concerns about any aspect of the service provided, please address a written complaint to the practice manager and appropriate steps will be taken to resolve the problem immediately or you can contact Health Complaints Agency on 1800 136 066. For Feedback or comments we also offer a suggestion box at reception.

It is our mission to ensure that all Discount Drug Store pharmacies make a positive difference to their customers’ well-being, by providing medicines and health care solutions at everyday low prices, with an uncompromising approach towards the delivery of professional health advice and exemplary customer service.