Hip Pocket Workwear and Safety

HIP POCKET WORKWEAR AND SAFETY CAIRNS

Hip Pocket Workwear and Safety Cairns is a locally owned workwear and safety specialist. We pride ourselves on great customer service and superior product knowledge, offering individuals and businesses reliable, efficient service with a focus on providing our customers with helpful solutions.
We specialise in:

Hi Vis Clothing
Protective clothing
Corporate clothing
Safety footwear
Personal Protective Equipment
Fire protection
Height safety gear
Promotional items
Safety Signs
First Aid
We also offer an onsite embroidery service, giving us complete control to meet our customer’s time requirements, making us your one-stop-shop for uniforms.  Other garment decoration options also include screen printing, heat seal and direct to garment printing.  Our experienced team would love to chat to you about the best branding solution for your company.

Our specialised team can even come to your workplace to discuss your particular needs.  We service businesses all over the Far North Tip of Queensland and beyond.   We can come to you and assist with your staff fitout.  Or perhaps you are simply struggling to find a product solution for your needs, we would love to help.

Whether you are part of a local worksite, a multinational organisation, in the office, healthcare, hospitality, government or part of a sporting club, we have you covered whatever you do, whatever you need, Hip Pocket Workwear and Safety Cairns has you covered.

Our Mission:

Wherever you are
Whatever you do
We have you covered
Australia Wide
Locally Owned

Our History:
Founded in the central Victorian city of Bendigo in 1993 by third-generation ‘rag trader’ Hugh Norris,Hip Pocket is wholly Australian owned and operated. There are 40+ stores across Australia and 2 in Papua New Guinea. Using national buying power, Hip Pocket’s locally owned stores have a unique place in the safety workwear, corporate clothing and protective clothing market.
Supplying corporate clothing, safety workwear, protective clothing, personal protective equipment, safety boots and a whole lot more, Hip Pocket prides itself on offering quality, value and service. If you’re looking for information about a particular product, use our simple product enquiry forms.
While we specialise in corporate clothing, safety workwear, protective clothing and safety boots, Hip Pocket offers much more. From the worksite to the office to the restaurant to the operating theatre and sporting field – we have you covered.
At Hip Pocket Workwear & Safety, we pride ourselves on customer service and product knowledge. We know customers are busy and need reliable, efficient service. That’s why we are committed to providing total customer service from the store, delivered to the customers’ door.
Given stringent occupational health and safety requirements, all Hip Pocket Workwear & Safety products are not only backed by manufactures’ guarantees, but also come with Hip Pocket’s personal commitment to customer satisfaction.

Hip Pocket Workwear & Safety has been named the 22nd fastest growing franchise in Australia in the latest edition of influential magazine BRW.

Hip Pocket Workwear has over 45 locally owned locations around Australia to supply all your uniform, decoration and workplace safety needs and requirements

Awards
In the key category of “Fastest growing franchises by revenue”, Hip Pocket was named 22nd (up from 35 in 2010) the Top 50, with revenue up 33.47% to $24.71m in 2009/10, and the business ranked 18th (up from 26th in 2010) in the “Fastest growing franchises by outlets” category.
Products
Workwear
Hi-Visability
Heat Stress
Footwear
Safety
Corporate
Hospitality
& More

Embroidery & Decoration
Embroider, sublimate, screen-press or heat press, we make it easy to promote your business.

Promote your business and professional image by adding your company logo and staff names to garments. We can embroider, sublimate, screen-press or heat press logos onto garments and promotional items to enhance your corporate image.Embroidery
Hip Pocket Workwear & Safety offers a wide-selection of high-quality custom apparel solutions to ensure you can find exactly what you need for any marketing strategy, event, or organization. If you are looking for a classy, upscale look, custom apparel embroidery is just what you want to enhance your image and brand. The most popular of all the apparel embellishment techniques, embroidery gives a professional, distinctive and sophisticated look to your logo. Not only that, embroidery is the most durable option available and won’t wear off.

Hip Pocket Workwear & Safety offers expert custom embroidery services in house, so you can be assured that your project will receive personal attention from our dedicated staff. Your embroidered custom logo will ensure your company gets noticed when it’s applied to styles ranging from traditional business, new corporate casual looks, or relaxed cotton performance polos, not to mention t-shirts, bags, hats and other apparel items.

Embroidery is also the best solution for classic event apparel, such as golf tournaments or charity functions. Embroidered logos on apparel amps up your campaign’s brand awareness, especially when all participants are wearing the same shirt, hat or other item.

Hip Pocket Workwear & Safety also offers direct-to-garment printing and custom screen printing. Our on-site specialists are an extension of your marketing department. We will assist in identifying and customizing products that meet your promotional goals.

Hip Pocket Workwear & Safety is the best and most convenient place to have promotional items embroidered fast. Call for a fast, free quote today or visit one of our many locally-owned Hip Pocket Workwear & Safety store.

Screen Printing
Hip Pocket Workwear & Safety offers a complete screening printing service on a large range of clothing, umbrellas, bags, and other materials. For larger quantities, this can often work out to be the most cost effective solution. We offer a complete Screen-printing service on a large range of clothing including T-shirts, Polo-shirts, Jumpers, umbrellas, bags, and other materials. Using traditional techniques for screen printing along with the latest in digital technologies we are committed to providing our clients with practical output solution for your screen printing requirements.

Contact us today and we’ll see whether screen printing is the best option for you.

Dye Sublimation
Dye sublimation is the process of transferring dye to an alternate medium via the use of heat. Full color digital processes can decorate your garments or promotional products utilizing this process. Hip Pocket Workwear & Safety has the ability to custom-make your garments according to your design – the limit is your imagination!

Our dye sublimated apparel is perfect for those customers who want something just a little bit different, something personalized, or something that will help you get noticed. It is also a great option for those companies that have multiple sponsors or logos on their apparel, and this can help to reduce setup and embroidery charges.

This process is also appropriate for promotional products. Talk to your locally-owned Hip Pocket Workwear & Safety stores for more details on how we can promote your business and brand.

Vinyl Transfers
Heat vinyl transfers are another popular options for sports teams and larger images or logos. Choose from a wide range of logos and have numbers of lettering cut out using our digital vinyl plotter – Or if you need multiple colours then a digitally printed transfer is ideal.

Digital prints also allow for reproduction on darker coloured clothing. The modern super stretch materials are bonded to the product and maintain their colour and glossy appearance for the life of the garment.

Shipping & Delivery
Shipping Options

WHERE DO YOU DELIVER?

We deliver to Australia only at this point in time.

WHERE IS MY ORDER?

Your local store will communicate directly with you.

HOW MUCH DOES SHIPPING COST AND HOW LONG DOES IT TAKE?

Your local store will advise if there is a cost of shipping and the most efficient carrier to your location.

CAN I ORDER ONLINE AND COLLECT FROM MY LOCAL HIP POCKET WORKWEAR & SAFETY STORE?

Yes, you can pick up your order from your local Hip Pocket Workwear & Safety store.

WHY IS THERE A DELAY BETWEEN THE DISPATCH EMAIL AND DELIVERY?

We send a dispatch email when the parcel leaves us. Depending on the shipping service you’ve chosen, your Hip Pocket Workwear & Safety pack will then spend a certain amount of time travelling to get to you.

CAN I SEND AN ORDER TO ANOTHER ADDRESS?

Yes! You can send your order to another address other than your registered address, which is useful when you’re sending Hip Pocket Workwear & Safety packs to your employees, mates or family.

Returns & Refunds

This policy applies to products purchased from the website www.hippocketworkwear.com.au

WHAT IS THE PROCESS FOR RETURNS?

Returns accepted for change of mind on goods purchased online within 30 days from date of invoice or at any time if goods are deemed faulty.

In order to return or exchange goods products must be in the same condition as originally received and include swing tags/labels. Register your intention to return goods by contacting our Customer Service team. Our Customer Service Team will provide you with a returns authorization number. It is essential to write this number on the returns form included in your delivery. You can then return the goods to us by using the Reply Paid address at no cost to you.

WHAT ARE MY OPTIONS WHEN I RETURN AN ITEM BOUGHT FROM THE WEBSITE?

Hip Pocket Workwear & Safety provides you with three return options for faulty or incorrectly delivered goods, for deliveries within Australia where our change of mind policy applies.

These are:
1. Exchange or replacement (for customers with a Hip Pocket Workwear & Safety online account)
2. Credit to your Hip Pocket Workwear & Safety online account (for customers with a Hip Pocket Workwear & Safety online account)
3. Full refund to your account, e.g. credit card, PayPal (for all customers)

If you paid for your order without registering for a Hip Pocket Workwear & Safety online account, the value of the goods returned will be refunded to your credit card or paypal account. If you require a replacement item, please visit our online store and place another order or contact our Customer Service team. If the item you are replacing was purchased at a discount, you may be required to register an account in order to receive the same discount on your replacement order.

HOW LONG WILL IT TAKE TO GET A REFUND?

Once your goods have been received by Hip Pocket Workwear & Safety, please allow up to 10 days for your refund to be processed back to your account. The receipt of your refund will depend on the period of time it takes for your financial institution to finalize the transaction.

WHAT WILL HAPPEN IF I RETURN AN ITEM PURCHASED WITH A GIFT VOUCHER?

If you have decided that you would like a refund on garments that were purchased using a Gift Voucher, all monies refunded will be credited to the original Gift Voucher only.

WHO GETS THE REFUND IF I RETURN A GIFT?

The refund on returned goods that were given as a gift will be credited to the original card or account used for the purchase.

HOW DO I CONTACT THE CUSTOMER SERVICE TEAM?

The Customer Service team operates on Monday to Friday (excluding National public holidays) from 9.00am until 5.00pm (Australian Eastern Standard/Daylight Savings Time).

You can contact us via email at workcorp@hippocketworkwear.com.au

Privacy & Security
Hip Pocket Privacy and Security

Your privacy is important to us. We will always endeavor to provide you with the securest environment possible while browsing our website. We cannot however be held responsible for the actions of any third party that is not under the control of Hip Pocket Workwear.

SECURITY ONLINE

Whilst connected to the Internet you must always be vigilant when it comes to supplying people with your personal details. At Hip Pocket Workwear we use encryption on our web servers when you transfer any details to us that might be sensitive. This means that if someone else was watching the information as it is being sent they cannot read it due to the encryption.

DISCLOSURE OF YOUR INFORMATION

Any information you supply to us is considered private and is not at any time ever supplied in any form to other parties outside of our organisation.

CONTACT US

If you have any concerns or questions relating to your privacy while using our website we would like to help. Please click here to visit contact page.