Lowes

About Lowes
Over 110 years and still going strong
Lowes is a leading Australian menswear, young menswear and schoolwear retail chain offering well-made clothing at affordable prices.

As a family-owned business, Lowes is part of a small but elite group of companies, which have been in business for over 110 years and are still 100% Australian owned.

For over a century, the company has been built on integrity, forward planning and financial success. Today, with over 218 stores nationwide, it continues to expand steadily as it has for many years.

In a brand conscious society, while many outfitters have paid dearly to charge more for a somewhat pretentious, upmarket image, Lowes have maintained a simple, down to Earth integrity in the way they have conducted business for over a century. Since it was founded in 1898, it has grown from a traditional “value for money” menswear store to become a well-known Australian icon in its own right.

Today, Lowes continues to offer the public a range of well-made clothing at affordable prices. Lowes has expanded from its traditional offering of menswear and business wear to offer a full range of school wear, young mens wear, sportswear, active wear, footwear and work wear.

Come and discover this Australian icon at a store near to you.

Categories
Casual Wear
Big Mens
Workwear
Business Wear
Socks & Underwear
Shoes & Accessories
Formal Wear
Schoolwear
Sportswear
Seniors
Fragrances & Gifts
Home Living
Confectionery
Confectionery
Chocolates  |   Lollies  |   Nuts
Stationery
Gadgets & Accessories

Why work for Lowes

Remuneration
We offer a competitive salary + super + incentives + favourable staff discounts policy.

Stability & Job Security
Our very low turnover rate shows that staff and employers are happy and content working for Lowes.

Work Life Balance
At Lowes we believe in a healthy work life balance. We offer flexible work hours and welcome back return to work mums

Career Progression
For those that perform, there is amazing opportunity to advance your career.

Even if you are a casual working 20 hours in one of our stores, you have the opportunity to advance your career. You can become an Assistant Manager, Store Manager, Area Manager or cross into one of the many other areas of the company.

Work Environment
Here at Lowes we value relationships in the workplace, where the culture is inspired by family values. The business has a strong mix of unique, quality product, marketing expertise, strong customer focus and enthusiastic people.

Education
At Lowes, we invest in people who want to learn and succeed.

We actively encourage employees to enhance their experience and training by gaining formal qualifications.

We offer retail traineeships to our retail staff, which are nationally recognised training programs, allowing you to gain a certificate that is recognised anywhere in Australia. All fees are paid for by Lowes.

Training is also provided on the job.

Careers @ Lowes
Work with an established leader in the Australian Retail Industry.
If you’re looking for a fun, exciting and rewarding role with ongoing career development, reward schemes, and a great family culture, then please view and express your interest in our current vacancies listed below.

Our current roles are shown below, please click on the position for a full detail of our current advertisement:
To apply, please press the ‘Apply Now’ button under each position

Zero Card Take Home Layby

Apply in-store or online today for an amazing way to save
The Lowes Zero Card take home lay-by is the only card that offers 5% instant saving and 5% rewards.

No interest ever or monthly fees if account is paid in full by the end of the month. A low $5 monthly fee if there is a balance at the end of the month.
Benefits and features of an Lowes Zero take home layby
Save 5% on all purchases, this includes items that are already reduced

5% rewards on all transactions

Take the goods home today

No interest ever

A low $5 fee if you have a balance at the end of the month

Exclusive shopping specials and promotion offers

$10 set up and annual fee with $10 in your rewards points every year to redeem on your next visit

Rewards points never expire and can be redeemed when you want

Great for buying Schoolware

Additional cards on account upon request at no charge

How to apply?
Find your nearest store and apply in person.

Click here to apply online for your Zero Card.

Or Call Zero Card on 1300 156 937 or Email us on zero@lowes.com.au

Getting Started and Registering

How do I login to or register for an account on lowes.com.au:
Click on the Login/ Register link at the top right of any page to either login or register your details to set up an account.

Do I have to create an account in order to buy online:
You can order on Lowes without having to register, however by creating an account with Lowes you will be able to:
• Shop faster
• Keep track of the status of your orders

Register now and checkout faster next time:
By creating an account with Lowes you can:
• Shop faster and easier next time
• Update your contact details

How do I logout completely:
If you have been inactive on the site for a period of time, we will automatically log you out. You can also logout using the link on the top of any page.

How to place an order on Lowes.com.au
How do I place my first order online:
Browse the site for items you are looking for and add items to your shopping cart. When you are ready, select the shopping cart icon or link and follow the instructions to complete your order. You don’t need to be registered first before you can complete an order on Lowes.com.au. There are four stages of the checkout process:
1. Complete Checkout: Here you can review you order and enter your Rewards Card number and Voucher Code
2. Log in or register
3. Your details: This section will confirm your name, email address and telephone number.
4. Delivery Instructions: This section will allow you to choose if you would like to have your parcel left without signature or have the parcel signed for. You can also include other delivery special instructions.
5. Payment: This section will prompt you to enter your payment method and details.

New Zealand customers can order online from our New Zealand site: www.lowesmenswear.co.nz

Payment Methods:
We accept the following payment methods:
– Zero Card (In store and online. You will receive a 5% saving when you make purchases on your Lowes Zero Card).
– Credit Card (Visa / Mastercard)
– Paypal

Was my order accepted:
Once you have completed your order online you will receive and order confirmation email. The email will list the items that were purchased, delivery address and order number. You can use your order number to make enquiries about your order.

Queries:
If you have any questions, please contact out friendly staff on 1300 156 937

Shipping
How much is delivery:
Lowes is happy to offer free shipping on all orders over $100.
For orders under $100 we offer a flat rate shipping fee of $10 Australia wide
New Zealand customers can order online from our New Zealand site: www.lowesmenswear.co.nz

We do not ship Internationally

Fast, convenient delivery across Australia:

Enjoy the convenience of home delivery on a huge range of products.
We ship all order via Toll Priority or Australia Post

Order Tracking:
Once your order has been dispatched, you will receive an email with your consignment number. Simply enter this on the Toll Priority / Australia Post website to track the delivery of your parcel.

Parcel Delivery:
By default parcels are left without a signature, however you may nominate to have your parcel signed for. If you are not at home when the parcel arrives, a notice will be left at your address notifying you to contact the depot for arrangement of pick up.

Changing Shipping Address:
Our online store aims to process and pack your order as fast as possible. This means your shipping address can only be changed if your order has not left the warehouse. To change your shipping address, contact our Customer Service team as soon as possible on 1300 156 937 (AU).

Payment Methods
We accept the following payment methods:
– Lowes Zero Card
– Credit Card (Visa / Mastercard)
– Paypal

Returns

How do I organise a refund or exchange?

Store Refund
You are more than welcome to return your items to any Lowes store across Australia. Please use our Store Locator to find your nearest Lowes Store http://lowes.com.au/StoreList.aspx

Please ensure you have your original receipt and that all garments have tags attached

Online Purchase Refunds or Returns
Online purchases may also be returned to any Lowes store.
Please ensure you have original receipt and packing slip, and all garments still carry tags.
Alternatively, if this is not possible please print out and complete the returns slip
http://admin.lowes.com.au/resource/pdf/customer_return_slip.pdf
The form also contains the address where all returns or refunds need to be sent.
Purchases will be refunded as per original sale tender.

Gift Vouchers
You can redeem Lowes Gift Vouchers for any merchandise at any Lowes store.
Gift Vouchers expire 12 months after issue.
Not redeemable for cash.
May not be used as payment on Lowes Zero Credit Card.
Once Gift Vouchers has been purchased it is non-refundable
Lowes Gift Cards cannot be used to purchase other Lowes Gift cards

Privacy Policy
At Lowes, we understand the importance of privacy and security of personal information.The privacy of our customers is very important to us and we will always act to protect your information.

The information will only be used for the service or transaction it is collected for. The information collected will not be used for purposes unrelated to the service or transaction. The information collected is only accessible by specific employees, who are involved in providing and completing the service or transaction.