Myfashionhouse

Welcome to My Fashion House.

My Fashion House is an Australian owned company and is one of Gold Coast’s leading designer formal dress retailers.

My Fashion House specialises in evening dresses, cocktail dresses and designer formal dresses. It is our aim to bring our clients the best designer formal dresses at an affordable price.

Additionally, the My Fashion House Showroom in Chevron Island, Gold Coast offers a fantastic range of formal dresses and our friendly staff will be able to assist you in finding your dream dress for any formal occasion.

For gorgeous formal dresses and remarkable service in the Gold Coast,  shop online today or book your at home appointment!

MFH is an online boutique specialising in garments & gowns for any occasion.

Everything is hand picked seasonally by experienced stylists, for you to BORROW or BUY.

If you are buying you can save up to 30% off.

Labels:
Joseph Ribkoff – Carla Zampatti – George Gross – Charlie Brown –
Juli Grbac – Harry Who – Valerie Tolosa – Wayne Cooper – Nicola Finnetti

When Ros created My Fashion House – a Gold Coast based, on-line boutique with unrivalled customer care – she knew their products had to demonstrate 3 essential factors.

QUALITY FABRIC
The fabric of the garment – whether it be silk, cotton, linen or jersey – had to be of the upmost quality to ensure a high level of comfort and timeless style.

COLOUR
All women love colour and when the colour of a garment is matched to our complexion and personality it enables us to stand out from a crowd and exude confidence. Ros and Joss have sought out a range of striking colourful garments together with bold black and white pieces.

STYLE
The third – which for most women is most crucial – is the style of the garment. Each garment will have a different look on each individual woman so it is important to have a variety of quality garments which have the ability to accentuate features and cover flaws.

WITH OVER 30 YEARS EXPERIENCE
Working in the fashion industry including managing her own successful businesses and working for several of Australia’s top designers including Carla Zampatti, Charlie Brown, and Anthea Crawford.

Ros has an eye for detail and has a passion that EVERY woman deserves to look and most importantly feel her best. With this in mind she have sought the best of the best in quality fabric, colour and style to deliver to you timeless pieces that you fall in love with. All this from the comfort of your own home and for a fraction of the price you will expect to pay in leading boutiques.So here it is – sit back and be transported to a new and exciting world of fashion from the comfort of your own home: MyFashionHouse.com.au

For more details about sizing, payment, postage together with our exchange and returns policy please see our Terms and Conditions.

Terms and Conditions
My Fashion House is dedicated to providing to you – our valued customer – the ultimate shopping experience from the comfort of your own home. Your confidence and satisfaction are our main priorities.  We  understand that shopping from home may be a new and exciting experience for some customers.  To ensure that you are fully informed about every aspect of your purchase from sizing to shipping and to returns, we provide the following information.

Sizing

Sizing is designated by the individual designers.

Postage and Shipping 

Your order will be processed within one day from when your payment is received.

You will receive a confirmation email once payment has been received and your order has been processed. Please note that payment times (ie the time it takes for us to receive payment) vary depending upon the form of payment and your financial institution (ie bank, credit union etc).  For more details, please see payment information (below).

The flat rate of $50 includes all postage and handling charges together with Australia Post Express Post delivery (typically received next day in CBD and surrounding areas).  You will receive a further notification email to confirm that your order has been posted.  Please contact us if your item has not been received within forty-eight (48) hours of the delivery confirmation email.

Payment-We accept the following payments

Paypal

You will need to set up an account with PayPal (www.paypal.com) in order to purchase our goods using the PayPal system.  This will enable you to make payments to us from your nominated credit card or bank account using Paypal.

PayPal is the preferred method of payment given the high level of security provided to our customers.  In particular:-

–  Your sensitive financial information is securely stored on PayPal’s servers

–  When you use PayPal to pay online, you provide only your email address to us;

–  We receive payment from PayPal without ever seeing your financial information.

Your payment will be received instantaneously if your bank account is linked to your PayPal account.  Otherwise, a Paypal payment will usually take 3 days to be received.  Your items will not be processed and posted until payment has been received.

Direct Deposit

Our bank account details will be provided to you by email after the checkout process is completed.  Your purchased items will be held for a period of seven (7) days to enable you to make the direct deposit.  Your items will not be processed and posted until payment has been received.  The payment will typically be received the following day. For all direct deposits you should allow a period of 1 to 2 days depending upon your bank or financial institution.

Money Order/Cheques

We also accept cheques and money orders.  Your purchased items will be held for a period of seven (7) days to enable you to forward your cheque or money order to us.  Your items will not be processed and posted until payment has been received.  For cheques and money orders you should allow a period of 3 to 4 days depending upon your bank or financial institution.

Phone/Credit Card Payment:

If you wish to pay by way of credit card simply contact us by telephone and we will process your payment on the spot.  Payments made prior to 4pm will be processed and posted on the same day (excluding weekends).

Exchange Policy

As women, we understand that some of our “impulse buys” do not always suit our complexion, our figures and/or our significant other’s tastes.  Accordingly, you may exchange any purchased goods for any items available on our website. Credit Notes (valid for a 6 month period) will also be provided if you are unable to find a suitable exchange within our range.

You must contact us within seven (7) days of delivery to notify us of your intention to exchange.  We will provide a pre-paid postage bag for you to return the goods to us.  The items must be unused with all tags attached.  You are of course welcome to try on the purchased items and parade for yourself or your significant other.  However, an exchange may not be available where goods appear to have been worn.

Please Note: There will be no exchange or refunds given for RED HOT SPECIALS unless the item is faulty or there is an order error.

Your exchange item will be posted to you (without any additional postage or handling charges) together with a Credit Note for the difference in price (if any) between the original garment and your exchange.

We encourage you to review the relevant sizing chart for the items which you intend to purchase.  Measuring tapes are also available upon request.  Also, please contact us if you have any queries about a particular item or require advice from our experienced stylists.

Refund Policy

Refunds will be available where goods are faulty.  You must contact us within seven (7) days of delivery to notify us of any faults.  We will provide a pre-paid postage bag for you to return the faulty goods to us.  The items must be unused with all tags attached.  Once again, you are of course welcome to try on the purchased items however a refund may not be available where goods appear to have been worn.  A full refund of the purchase price together with original postage fees will be provided once the items are returned in a satisfactory condition.

In any event, your confidence and satisfaction – as our valued customers – is of paramount concern.  If you are unsatisfied with your purchase please contact us and we will endeavour to resolve the issue with you.