Noni B
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Opening Times
Operating hours are Monday to Friday between 9.00am and 5.00pm
Noni B is one of Australia’s best known and much loved ladies fashion retailers. The brand has been trading since the 60’s and 70’s created by owner at that time, Noni Broadbent who famously gave the best customer service in town! Later the business was purchased by Mr Alan Kindl and a business partner who developed a new store concept that would champion new merchandising and product development to establish a true market niche.
The business has grown from two stores in Belmont and Swansea in NSW to 200 stores nationally. In 2000 Noni B became an ASX listed company and in October 2014, Noni B Limited was sold to Alceon Bidco. This new chapter for Noni B has seen the acquisition of brands Queenspark and Events and more recently the purchase and merge of Pretty Girl Pty Ltd, expanding the brand list to include Rockmans, W Lane, Table 8 and BeMe. The brand now trades under the name Noni B Group with Scott Evans as Group Chief Executive Officer and Managing Director. Scott brings a wealth of experience having been in retailing for 20 years. Scott has worked both internationally in the UK and locally in Australia in that time. The Board of Directors for the Noni B Group are: Richard Facioni – Chairman of the Board, David Wilshire – Director, Sue Morphet – Non Executive Director.
Today Noni B is a leading Australia fashion retailer that differentiates itself by focusing on superior service, style and fit. The dedicated team is passionate about providing women with an in-store experience where personal style advice is the basis of great customer service. The Noni B product range is designed to help customers feel that every day is a special occasion, worth feeling fabulous for.
FREE DELIVERY ON ALL ORDERS OVER $100* | FREE 30 DAY RETURNS TO STORE
Noni B is proud of its history and together with our new brands we look forward to continuing the great tradition of providing our customers with classic, timeless, elegant style.
Welcome to the Official Noni B Facebook page! Like us for the latest fashion news, offers, sales & new arrivals at Noni B.
Products
Women’s career wear, casual wear, travel range & evening wear By Liz Jordan & Noni B.
NONI B is one of Australia’s most respected fashion stores for women’s career wear, bridesmaid dresses , casual wear, evening wear & plus-size fashion. There are over 200 stores across Australia.
Delivery Policy
PURCHASE TOTAL DELIVERY COSTEST. DELIVERY TIME
AUSTRALIA More than AU$100 FREE less than 7 business days
Less than AU$100 AU$5.95 less than 7 business days
EXPRESS AUS ALL $20 less than 3 business days
FREE AUSTRALIA-WIDE DELIVERY WHEN YOU SPEND OVER AU$100 IN AUSTRALIA.
Shipping to Australian addresses under AU$100 is AU$5.95.
EXPRESS AUSTRALIA-WIDE DELIVERY
Express shipping to Australian addresses is AU$20 and takes 1-3 days.
Deliveries within Australia
Orders will be delivered within seven (7) working days.
Parcels within Australia will be sent via Australia post unless otherwise specified.
Please use the “delivery instructions” field of the shipping page if you have any specific instructions otherwise the package will be delivered as per below:
If your address is a PO Box or a unit address the delivery will be sent via Australia Post. If you are not at home when the package is delivered a card will be left in your mail box and you will be required to collect your package form the address noted on the card, usually the nearest Australia post office.
OUT OF STOCK
If an item you have ordered is out of stock, we will attempt to locate your item at another store and dispatch to you as soon as the item becomes available. No additional postage charges will apply. We will notify you if the item has sold out across all stores.
LATE DELIVERY
If you have not received your order within the days specified please contact our webshop team by phone toll free within Australia on 1300 728 980 between 9am and 5pm Monday to Friday AEST or online at customercare@nonib.com.au
Important notes
Please enter the correct delivery address details at the time of ordering. Should you enter the wrong address we are not obligated to re-send the order to the correct address at our expense.
Noni B will not be responsible to cover delivery costs incurred by the customer for refunds for change or mind. If however the garment is faulty, wrongly described or different from the sample shown Noni B will cover the delivery cost of the return as per the returns policy.
Returns & Exchange
ONLINE RETURNS INFORMATION
Need to return something? It couldn’t be easier. You can now return and exchange your purchase to any of our NONI B stores or back to our online store.
RETURNS POLICY FOR ITEMS PURCHASED ONLINE
If you are not entirely happy with your online purchase, please post the return to us Australia Post or local postal authority, within 30 days of purchase for a full refund or exchange.
All eligible online returns require:
Items must be in new and original condition as purchased, with all labels/tickets attached.
Tax Invoice must be provided as proof of purchase.
Completed webshop Returns Form which was also enclosed with your purchase. If you need another copy it can be found here
The items are returned within 30 days of the date shown on the tax invoice.
If one item is returned that was part of a ‘2 for’ or ‘Spend & Save’ deal, the garment will be refunded at the discounted price or as the percentage price as calculated by NONI B which was paid and not the original full price.
Please note customers are responsible for the cost of postage for all returns, with the exception of faulty items or incorrect items. If your item is faulty, please contact our Customer Care team to arrange a return in this instance.
Address:
NONI B Webshop Returns
Unit 2/46 Raymond Ave
Matraville, NSW 2236
Australia
RETURNS POLICY FOR ITEMS PURCHASED IN STORE
We welcome refunds and exchanges on change of mind purchases subject to the following conditions:
The return is made within 30 days of purchase.
The garment is unworn and in its original condition with tags still attached.
The original sale receipt must be presented.
Without a receipt an exchange or credit note may be offered for the current selling price of the goods.
The item was not permanently reduced at the time of purchase.
Note: To protect your health and the health of others, we do not refund or exchange for change of mind purchases on swimwear, underwear (excluding bras), cosmetics or pierced earrings. Where items are faulty, have been wrongly described or do not do what they are supposed to, you are welcome to choose between a refund (with proof of purchase), repair, exchange or credit note.
Terms & Conditions
For full promotion terms and conditions please click through hereTerms of Use
Any personal information that you submit will be protected by our secure server. We might, on occasions, use this information to notify you of any important changes to our site or any special promotions that may be of interest to you. However, Noni B will not sell or trade your personal information to any third party organisations or individuals without your consent, other than third party suppliers in the delivery of services you have agreed to accept from Noni B, or if we are requested to do so by a law enforcement agency in relation to a suspected breach of any law. By using the Noni B site, you are consenting to the collection of information by Noni B or Noni B Group. If any changes to these policies occur, we will notify our customers by updating this section of our website.
Copyright
Unless otherwise indicated, all materials on this website, and the website itself, are protected by copyrights, trademarks and/or other intellectual property rights. These materials are owned by Noni B. Except for the purpose of a bona fide use of this site or as otherwise permitted by the Copyright Act 1968, this site or any portion of this site may not be reproduced, duplicated, copied, sold, re-sold or otherwise exploited for any commercial purpose that is not expressly permitted by www.nonib.com.au. Any other use of materials on this website, including reproduction for purpose other than your personal non-commercial use, modification, distribution or republication, without the prior express written permission of Noni B is strictly prohibited.
Disclaimer
You agree that your access to, and use of, this website is subject to these terms and all applicable laws, and is at your own risk. This website and its contents are provided to you on “as is” basis, the website may contain errors, faults and inaccuracies and may not be complete and current. Noni B makes no representations or warranties of any kind, express or implied as to the operation of this website or the information, content, materials or products included on this website, except as otherwise provided under applicable laws. Neither Noni B, nor its affiliates, directors, officers, employees, agents, contractors, successors or assigns will be liable for any damages whatsoever arising out of, or in any way related to, the use of this website and any other website linked to this website. This limitation applies to direct, indirect, consequential, special, and punitive or other damages you or others may suffer, as well as damages for loss of profits, business interruption or the loss of data or information.
Sales Terms
An order placed by you on the site is an offer by you to purchase a particular product. Noni B, Noni B Group or its subcontractors reserve the right to accept or reject your order for any reason, including, without limitation, an error in your order or in the material on the site, or the unavailability of the Product. The contract to purchase a particular product only comes into existence upon dispatch by Noni B, Noni B Group or its subcontractors of your order. Products are subject to availability. In the event of shortage, Noni B or Noni B Group may allocate sales and deliveries in its sole discretion.
Pricing Errors and Omissions
We make every effort to ensure the accuracy of the information on our web site and emails (EDMs). When errors are discovered, we will correct them. Be advised that Noni B (Noni B Group) reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions, including after an order has been submitted, after it has been confirmed, or after your credit card has been charged. If we discover a pricing error after your credit card has been charged and your order is cancelled as a result of the error, your credit card will be refunded back the full amount of your order. You will be notified via email if your order has been cancelled and be given the opportunity to place the order at the correct price. Please note that individual bank policies vary when the amount is credited back to your account. Prices and availability are subject to change without prior notice.
Viruses
Noni B cannot guarantee that any file or program available for download and/or execution from or via this website is free from viruses or other conditions which could damage or interfere with data, hardware or software with which it might be used. You assume all risk of use of all programs and files on this website, and you release Noni B entirely of all responsibility for any consequences of its use.
Links
This website may contain links to other websites. Noni B is not responsible for the availability of, or any content or material contained in, or obtained through, any such websites. Any link to another website, and reference to third-party information, products or services linked to this website, is not, and should not be construed as, an express or implied endorsement by Noni B. Any questions or comments relating to such other websites should be addressed to the operator or operators of those websites.
Gst & Taxes
• The Australian GST tax rate applies to all orders delivered within Australia. • International orders are exempt from Australian GST (10%); however they may incur taxes and duties applied by customs in the country where the order is delivered. • Any duties and taxes incurred in the country of destination are the responsibility of the customer. • If you require further information about your country’s taxes and duties you will need to contact your local customs office directly. • To comply with Australian export regulations, we are required to declare the exact value of all items ordered and to mark them as dutiable ‘merchandise’. We are also prohibited by law from marking the order as a ‘gift’, even if order is placed with the intention of sending to a gift recipient.
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