Portmans

Contact Details

Shop 4002 Robina S/C, 19 Robina Town Centre Dr Robina Town Centre, QLD 4230
07 55759940
1800 653 187
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Polished. Playful. And oh so Pretty

Portmans is the fashion destination for metropolitan girls who like to stay on top. For up-to-the-minute looks that are fast, fresh and ever evolving, Portmans has the fashion know-how that gets you going places. Portmans lives, works and plays in the inner city and with over 110 stores throughout Australia and New Zealand, you are never far from your next fashion fix.

Established in Melbourne in the 1940’s, Portmans has become a style authority and arms you with the fashion inspiration to style up your own unique look. Portmans provides the ultimate outfit solutions and is coveted for its sharp tailoring, luxe knits and versatile essentials all topped off with lust-worthy accessories. Portmans’ exceptionally chic take on dressing makes girls feel gorgeous and gives them the confidence to take on the world.

Portmans has a strong history of supporting Australian talent and over the years has recruited the likes of Alison Brahe, Miranda Kerr, Elyse Taylor, Abbey Lee Kershaw and Jess Hart. Portmans proudly supports the rise of girls who are going places and through its website uncovers and profiles the new guard of ‘it’ girls who are at the top of their game. If they’ve got it, Portmans are onto it.

Portmans’ relaunched website is packed-full of exciting content and gives you exclusive access to the latest fashion news; top trends; inspiring shoots; sneak peeks behind the scenes; stylish girl’s guides and of course all the must-have outfits from Portmans for the season.

Plus make sure you check out Portmans on Facebook and Instagram for real-time updates on all the hottest happenings.

Portmans started over 60 years ago and evolved into what we know today. Now in 2010, Portmans are always thinking about what you want in a wardrobe. Giving you great quality in the hottest new looks is very important to Portmans.

The Bloom family established Portmans in the 1940’s. Joseph Bloom and his sons were initially manufacturers, supplying women’s fashion to the retail market. It was in 1946 that they opened their first retail store in Victoria’s Swanston Street, Melbourne City. The Blooms were careful to set prices in the low to medium range – affordable fashion was the key to their foray into retail.

The Portmans brand started to grow in the 1960’s within Victoria and expanded to become, in the early 80’s, the national chain it is today.

In the 1980’s Portmans introduced the advertising positioning statement ‘Get the Look’ and a logo that reflected the time. It was then that the ‘Portmans Girl’ strategy was introduced, based on having one model/ girl represent the brand values – femininity, value, reliability, friendliness, success, youth, fashion and fun. The first Portmans Girl was Alison Brae, who remained so for about two or three years. From here Portmans changed the model/ girl every 12 to 18 months.

The Portmans girl is glamourous, polished, playful and pretty. She is a metropolitan fashionista who lives works and play inner city. Her look is ever evolving and each season she wants to look new and on trend. She is inspired by her surrounds and find beauty and inspiration in the urban jungle that is her home.

Since acquiring the Portmans brand in June 2002 The Just group has been able to reposition the brand as one of Australia’s premier fashion retail brands for women aged 16 – 30. It is a destination that arms girls with the fashion know-how and attitude they need to confidently navigate through this self-defining stage of their lives. A destination that not only helps girls who are going places, but delivers everything they need to get on top.

With exciting plans for its continued growth, 2010 saw the opening of an exciting flagship store in Mid City NSW with plans to continue investing in the not only the retail space but the brand as whole, Portmans aims to be the number 1 destination for girls going places.

In May 2002, Just Jeans holdings acquired the Portmans brand and retail stores. The Just Group now have an annual turnover exceeding $700 million. The group operates over 900 retail stores in Australia, New Zealand and South Africa and employs over 6,000 people. The company has grown from humble family beginnings and is now part of one of Australia’s fastest growing retail corporations.

We have created this page because we want to engage with our fans and share our hot new products, special offers, behind the scenes sneak peeks and more, with you!
We also want to give you a voice to share ideas, communicate and interact with us, and other Portmans fans.

HOUSE RULES

So, let’s get serious… We welcome your views, comments, pictures and videos (‘User Content’), as long as the ‘User Content’ submitted complies with these House Rules and Facebook’s Statement of Rights and Responsibilities.
In order to ensure this page remains true to its purpose, Portmans:
• Assumes that all users of this page are 13 years or older; and
• Reserves the right to remove any posts that don’t adhere to our guidelines and to block anyone who violates them repeatedly.
Specifically, we do not tolerate these kinds of posts:
• Abusive, harassing, stalking, threatening or attacking others
• Defamatory, offensive, obscene, vulgar, depicting violence or is otherwise distressing
• Hateful in language targeting race/ethnicity, religion, gender, nationality or political beliefs
• Fraudulent, deceptive, misleading or unlawful
• Trolling or deliberate disruption of discussion
• Violations of any intellectual property rights
• Spamming in nature
• Condones or promotes illegal activity
• Uploading files that contain viruses or programs that could damage the operation of other people’s computers
• Commercial solicitation or solicitation of donations
• Link baiting (embedding a link in your post to draw traffic to your own site)
• Violating any local or international laws or regulations

PLEASE NOTE

We welcome all of your questions and commentary, including constructive feedback. We don’t take decisions on moderating posts lightly, but we do expect that users post content and commentary that is both relevant and respectful to this community as a whole.
‘User Content’ posted to the ‘Portmans’ Facebook page does not necessarily reflect the opinions of Portmans or The Just Group, nor does Portmans or The Just Group confirm their accuracy.

LASTLY

If you have a customer service issue, for the fastest path to resolution we recommend contacting our super nice Customer Service team on:
• Australia 1800 653 187
• New Zealand 0800 369 327
• International +61 3 9420 0200; or
• By emailing us at http://www.dotti.com.au/shop/en/dotti/contact-us
We will respond to your User Content within 24 hours, as long as it sits within the aforementioned House Rules. We’re always out having fun on the weekends, so give us until Monday to respond to Friday, Saturday and Sunday User Content.

Pricing & Payments

Which credit cards can I use to purchase online?
Credit cards,Visa,MasterCard,Diners,American Express,Other methods

Paypal – To use this option you must have an existing account with Paypal. Click here for more information on Paypal
PayPal Express- You also need an existing account with PayPal to use this option. This is a quicker checkout option.

Portmans Gift Card
You may split payments between a GIFT CARD and either a Credit Card or PayPal. If you choose to split a payment, you must enter in your gift card information first.

Are the prices online the same in store?
We endeavour to keep our prices consistent throughout our stores and online. Occasionally, our pricing may be slightly different due to special promotions or mark downs that are only available when purchasing online. These promotions will only apply to online orders unless otherwise stated.

*Please Note:

All prices in the online store include GST. GST is payable on all goods delivered after 30th June 2000. Delivery fee does not incur GST charges
All prices are in Australian dollars. For further information regarding overseas orders, please refer to Delivery & Returns.
We will bill your credit cards in Australian dollars and your card company will convert the charges for you.

Delivery & Returns

FREE STANDARD DELIVERY ORDERS $150+
Free standard delivery is available on orders $150 AUD or more in one transaction for delivery within Australia and New Zealand. Standard delivery rates will continue to apply to any orders less than $150 AUD. Offer ends 11:59pm AEST Tuesday 25th April 2017.

25% OFF STOREWIDE
25% off storewide is available on full price and already reduced items. Available online now and in store Friday 21st April 2017. Offer valid until 11:59pm AEST Tuesday 25th April 2017.

Postage & Delivery
Goods will be delivered on business days. No deliveries will be made on weekends or public holidays.

A signature is required upon delivery. If no one is available to sign for the parcel, a notice will be left at your address notifying you of pick-up arrangements.

We recommend either a work address (please include full business name, receivers name and other relevant details) or PO BOX for prompt delivery.

We deliver by Australia Post. Goods may not be delivered next day due to circumstances (such as adverse weather, strikes etc.) beyond the control of Portmans or Australia Post.

Location                                                                               Postage                                        Delivery Time
Australian Next Business Day/Express Delivery            $14.95 AUD                          1-3 Business Days*
Australian Standard Delivery                                             $9.95 AUD                            3-7 Business Days
Australian Islands Standard Delivery                               $9.95 AUD                            5-18 Business Days
Click & Collect (Victorian Stores)                                      $9.95 AUD                            1-2 Business Days
New Zealand                                                                          $15.00 AUD                          7-10 Business Days
International                                                                          $30.00 AUD                         7-20 Business Days

* Next business day to areas in the Australia Post Network. More Information
* Standard delivery to remote areas may take up to 13 business days

ADDITIONAL INFORMATION IN RELATION TO BULKY ORDERS:
Postage charges may vary depending on the weight of your order. For bulky orders, our customer service team will telephone you to re-quote the delivery charges.

Within Australia
AUSTRALIAN NEXT BUSINESS DAY/EXPRESS DELIVERY
Postage $14.95 AUD

Next Business Day delivery is available to customers located in Australian CBD, metro and major regional areas (excluding Perth metro and Darwin). Please check the postcodes below to see if you live in a qualifying area. If you are located outside a Next Business Day area, choosing Express delivery will still result in a faster delivery than Standard delivery.
For Next Business Day delivery you must place your order by 2pm (Australian Eastern Daylight Savings Time) on any business day. Orders placed on weekends and public holidays will be despatched on the next business day. If your order is placed after 2pm (Australian Eastern Daylight Savings Time) your order will be delivered on an Express delivery service.

We deliver via Australia Post with an authority to leave. We recommend either a work address or PO Box for prompt delivery. If no one is available to sign upon delivery at your nominated delivery address (private or work) the parcel will be left in a secure spot on the premises, or a card will be left notifying you of alternative pick up arrangements at the nearest Post Office. Pending credit card authorisation, verification and availability of stock, delivery will take up to 3-7 business days for delivery within Australia.

Important Information
We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. Strikes, floods etc.). All colours of products are reproduced as accurately as possible, however a slight variation may occur in colour and size specifications. Colours may appear slightly different via this website due to computer picture resolution and individual monitor settings. Offers are available until stocks sell out.

Please allow an extra business day for delivery during the following Australian public holidays:

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