Red Hill Couture

No charge is made for dresses, coats and jackets bought at full price from us during the year.  Alterations to sale products do attract a small charge.  We want you to be happy with products you purchase from us so it is important that you refer to the measurement chart before you purchase to be sure that the clothing you buy fits perfectly.

Personal services

Whenever you have an emergency need, please call and we will make every effort to assist you.  We can help with all of the following services at a moments notice.

• a new item for a special engagement
• clothing repairs or resizing changes, immediately
• a fast alterations
• a new tulle petticoat, warm winter coats/hats
• a party dress
• wardrobing or clothing advice
• hire young ladies dresses 2-9 years

Wardrobing service

Our couturiers offer a wardrobing service for your young lady ensuring that special events, play dates, school functions, holidays and sports she has a selection of clothes that are adaptable, work together for each occasion, affordable, practical and timeless.

We can advise on her existing clothes and suggest how you can coordinate her old favourites with new zing to build a new seasonal wardrobe.

Wardrobing also helps girls dress themselves without faux pas. It can save time with decision-making, it can maximise wear of each garment and reduce the money spent on clothing.

Your young lady will learn how to wear clothes that she loves and create numerous outfits that look sharp with little effort. Wardrobing will build her confidence and establish a life-skill of ‘dressing with style’ so she will always feel smart and elegant. Please contact RHC for the price of this service.

Gift wrapping

We are please to gift wrap products purchased from us in smart and luxurious wrapping, free of charge year round.

All our products are mailed in sturdy post office approved cardboard boxes.  All products are wrapped and supported to reduce crushing with colourfast tissue paper to prevent marking and to limit possible damage.

Gift cards

Give your friends and family one our our gift cards.  Purchase a card to any amount for any length of time.

The cards will be available on line to any value you choose and can be redeemed whenever the recipient chooses. The balance remains on the card until it is time to make another purchase.

To purchase a gift card please contact Red Hill Couture by email designer@redhillcouture.com.au.

Shipping

Shipping within Australia
Garments are shipped with Australia Post fully insured by airmail in post office approved packaging. Postage is a flat $15 per item. This is included as part of the normal shopping cart checkout process.

International shipping
We will deliver to Japan, Europe, USA, Aisa and the UK. Please contact us for a shipping cost. Approximate cost is $30 (Australian dollars) per item.

Red Hill Couture newsletter

If you would like to receive emails about new products and our latest news, you can subscribe to our email newsletter – see the “Enter your email address” field in the grey panel in the bottom right corner of the page. We’d love to keep you up-to-date with our latest couture.

Product care guide

Red Hill Couture takes great pride in making quality garments. To keep our clothes looking as good as new wash after wash, please follow our washing and care instructions. All garments maintain their pristine appearance longer if dry-cleaned.

Before washing or dry cleaned

Do

• Check washing instructions on the labels of your Red Hill Couture clothes.
• Check and empty pockets to avoid any nasty surprises.
• Do up buttons and zips to avoid chafing in the washing machine/dry cleaners.
• Turn garments inside out to maintain condition of motifs/colours.
• Protect underwear, light clothing and small items by placing them in wash bags.

Don’t

• Mix light and dark colours in the same wash as colours may run.
• Put washing powder in middle of your washing on a time delay cycle as colours may bleed.
• Overload your washing machine, as it will reduce rinsing efficiency.
• Use too much washing powder – traces may remain on your clothes when they are dry.

After washing

Do

• Hang your washing immediately so items keep their shape and ironing is easier.
• Keep your washing fresh by not leaving it in the machine too long before hanging it up.
• Flat dry your Red Hill Couture knits to keep their shape.
• Iron your clothes inside out.
• Always use a silk organza press cloth when ironing on the right side of fabric.
• Use the steam function when ironing more than ironing clothes.

Don’t

• Dry your coloured clothes in bright sunlight because they will fade.
• Iron embellishments, sequins, buttons, poppers, zips and elastic as they may get damaged in the process.

Laundry tips

• Use green washing powders and softeners.
• Air dry your washing whenever you can to avoid using a tumble-dryer.
• Use a low temperature setting for your washing (30 or 40°). You will cut the energy used by 25%.
• Wash a full load so you don’t waste water and electricity.
• Use short cycles if possible to cut down on energy usage.
• Use delicate wash cycle for all RHC washable clothes.

Care of your leather jackets/coats

Most leather jackets or coats are very durable. You can often extend the life of your daughter’s jacket and keep it looking new through years of use by applying leather protectors, regularly conditioning the exterior with oils or specially-formulated solutions, and spot cleaning the surface with a brush and a moist cloth to remove dust and other debris.

Have her jacket professionally cleaned once a year or so.

Garments that are not worn as often should typically be stored in a dry place away from sunlight to prevent fading or surface damage.

Hang it on a well-padded hanger when it is not in use.

Avoid using pegs or clips, as they will mark the leather.

Should the jacket get wet, hang it on a well-shaped hanger and allow it to dry at room temperature and away from any direct heat sources such as radiators or airing cupboards. If rain spots appear, you should be able to remove them with a dry cloth. You can use a damp cloth or some leather conditioner.

Leather coats left unworn for long periods can begin to lose shape, stuff your coat with acid free tissue paper. Be certain that the tissue paper is acid free. Never use newspaper or paper with ink as the ink may dye your coat or jacket. Not only will stuffing your coat keep the proper shape, but also it will protect your coat from dampness and mildew.

NEVER use plastic to cover your jacket/coat. (Plastic is a breeding ground for mold and mildew because it traps dampness). Use the bag that accompanied your purchase. The bag will allow your coat to breathe, yet still protect it from dust and dirt.

Store in a cool place. Leather fares best in cool temperatures. Coolness will also help limit mold or mildew from forming.

Care of your suede jackets/coats

Proper suede cleaning and storage techniques will keep the fabric from drying out or fading. If your suede coat needs cleaning and storage during the spring and summer, you will need a precise cleaning method to protect the napped leather and resist fading, odors or mildew during storage.

Clean your suede coat thoroughly before storing it.

Remove all stains from your suede coat.

Brush the surface of the coat with a suede brush with small short bristles.

Rub the brush gently against the grain of the fabric to clean surface dirt off the garment.

Dab a white cloth with vinegar to surface stains from tea or coffee.

Brush the suede coat with a suede brush to remove the soiled areas and vinegar residue completely. To lift flattened suede nap, apply steam from a kettle filled with boiling water.

Hang your suede coats far away from light bulbs in your closet or closet vents where air from a heating unit may escape. When exposed to high temperatures and heat, the leather will expand.

Cover your suede coat with breathable or cotton bag that accompanied the purchase.

Hang the suede coat on padded wooden hangers. A plastic or wire hanger is not sturdy enough to hold the weight of a medium or large-sized women’s suede coat during storage.

Place your coat in a dry, dark well-ventilated storage area in your home that remains at a constant temperature.

Contact us

Please contact us with any questions or special requests, on mobile 0411 741 815. We’d love to help!