Saba

Contact Details

Robina Town Centre, 4017/167-191 Robina Town Centre Dr, Robina QLD 4230, Australia
07 5578 9365
1800 441 739
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Opening Times

Friday 9AM–5:30PM
Saturday 9AM–5PM
Sunday 10AM–4PM
Monday 9AM–5:30PM
Tuesday9AM–5:30PM
Wednesday 9AM–5:30PM
Thursday 9AM–9PM

A thought-provoking take on the Australian wardrobe, SABA is defined by superior tailoring + modern simplicity.

Founded by Joe Saba in 1965, SABA is guided by the principles of improvement + innovation, drawing its strength from this country’s vibrant cities and innovative architecture and design. The SABA philosophy is upheld in the beauty of our lines + the confidence of our cuts. Every garment is infused with the integrity + passion of the SABA name.

Each season, we offer both contemporary men’s and womenswear collections alongside a strong core of elevated essentials.
The modernity of each collection speaks to the heart of the brand – it is through this principle that we have remained
relevant + contemporary for 50 years.

“When I see something that is a possibility,
I like to pursue it with conviction.”
Joe Saba

You can contact us at online@saba.com.au and we will get back to you promptly.

Alternatively, our Sydney-based customer care team would be delighted to take your call, they can be reached on:

1800 441 739 if calling in Australia
Or +61 2 8306 3833 if calling from overseas

Operating hours are Monday to Thursday between 8.00am and 6.30pm, Friday between 8am and 6pm and Saturdays 9am – 3pm Australian Eastern Standard Time.

SABA has been offering Australians modern simplicity since 1965.
Company Overview
Strength in restraint, power in simplicity.

A thought-provoking take on the classic Australian wardrobe, Saba’s superior tailoring + modern simplicity began with one man.

Possessing creativity + humility in equal measure, Joe Saba rose from modest beginnings. From the Joseph Saba Shirt Shop in central Melbourne he became one of the most respected + influential forces in Australian fashion. His effortless + considered design signature grew from his focus on improvement + innovation.

Half a century on, the philosophy of our founder is upheld in the beauty of our lines + the confidence of our cuts. The modernity of each collection speaks to the heart of the brand. Each garment is infused with the integrity + passion of the Saba name, established 1965.

“When I see something that is a possibility, I like to pursue it with conviction.”
Joe Saba
http://instagram.com/sabastyle

Products
Menswear, Women’swear,Denim & Accessories,Bags,Belts,Jewellery,Scarves,Shoes

Shipping and Deliveries

Please allow 3-7 business days for the successful delivery of your parcel by Standard Delivery, if over 7 days, please see “How do I track my order?” OR “I have a Missing / Lost Order?”

Please allow up to 2 days for the successful delivery of your parcel by Express Delivery.

You will receive a ‘DISPATCH’ email containing your tracking number.

Please allow up to 24 hours before the tracking number is activated and assigned to your order. You can track the progress of your order here for Australia Post OR here for

STARTRACK.

You will then receive email notifications directly from the carrier updating you on the progress of your order.

We offer Standard Delivery and Express Delivery (within Metro areas). For Standard Delivery, the carrier will aim to deliver between 3-7 business days after your order has been placed. This may take a little longer if you live in a rural area or Western Australia or during peak trading times. For Express Delivery, the carrier will aim to deliver within 2 business days after your order has been placed.

If there is no one at the delivery address a calling card will be left and the order will be returned to the depot.

Deliveries cannot be made to post office boxes.

Standard delivery is a $10 flat rate for all orders. Express Delivery (within Metro areas) is a $15 flat rate for all orders. However, if your order total is $200 or more standard delivery is FREE.
Yes, please check list of countries when entering your address at the checkout.

International orders will arrive between 7 and 14 working days after being placed.Deliveries below $200 to New Zealand cost a flat rate of $25.Deliveries to all other international destinations cost a flat rate of $40.All international orders are exempt from Australian GST (10%); however they may incur taxes and duties applied by customs in the country where the order is delivered. Any duty and taxes incurred in the country of destination are the responsibility of the customer.
We have a network of carriers to help ensure a prompt delivery. Our primary source of shipping is Australia Post. However we also use STARTRACK in some instances, the carrier information for your specific order can be found on your ‘Dispatch’ email.

Yes, as a signature is required on delivery, please provide a physical address (no PO Boxes) where you or someone else will be available to sign for your parcel.

If no one is available to sign for the parcel, an ‘attempted delivery’ card will be left at the address with further instructions including which post office or Depot you can pick up your parcel from.
The carrier will aim to deliver between 3-5 business days after your order has been placed. This may take a little longer if you live in a rural area or Western Australia or during peak trading times.

If you have waited over 5 business days contact the carrier and quote your tracking number from your Dispatch email.

If an investigation is required please allow the carrier up to 5 business days to provide you with a resolution, however, If the carrier cannot locate your items OR they have confirmed the order is Lost, please contact us and use the option ‘I have not received my order’ and we will investigate further.

For any order which is confirmed by the courier in writing to be ‘lost’ a full refund will be provided to you.
Email us now or phone 1800 441 739.
Our Sydney based customer care team operate from Monday to Friday between 8:00am and 6:00pm AEST.

Returns

As per your statutory rights, you can choose a refund or exchange if an item has a major problem.

This is when the item:

Has a problem that would have stopped someone from buying the item if they had known about it
Is unsafe
Is significantly different from the sample or description
Doesn’t do what we said it would do, or what you asked for and can’t be easily fixed.
Alternatively, you can choose to keep the item and we will compensate you for any drop in value.

If the problem is not major, we will repair the item within a reasonable time. If it is not repaired in a reasonable time you can choose a refund or replacement.

In addition to your statutory rights, we offer a change of mind returns policy where the following conditions are met:

The item must be unworn, unwashed and have the original tags still attached.
All returns must be made within 21 days of order date. Refund will exclude any postage costs. Due to hygiene reasons we cannot accept returns for swimwear, earrings, hosiery and lingerie, unless they are faulty. This does not affect your statutory rights. For all online purchases that meet the returns requirements, simply click HERE and choose your preferred method of return from the 3 options. Please note for customers using Paypal or Afterpay, only exchanges will be offered in-store. For a full refund to your Paypal or Afterpay account, please book a return back to our warehouse. In your return parcels, please include your original Packing List from your order ensuring you complete the form advising us of which items you are returning and the reason code. You can also return your online order at any freestanding SABA store with your confirmation email and the item(s) for a full refund within 21 days. Once you have dropped your parcel off or had it collected, returns may take up to 2-7 business days to reach us. Note: Once received we’ll process your request within 3-5 business days. We will email you once your order has been refunded.

Please ensure you keep a copy of the return information which will be emailed to you including the tracking number, this is required if we need to track a return.

Code of Conduct
The APG & Co Code of Conduct for manufacturers and suppliers (including authorised sub contractors / mills and trim sources) defines minimum standards of ethical and responsible behaviour. We require everyone to operate in compliance with the requirements of applicable local laws and regulations. We recognise that different culture, legal and ethical systems exist in the countries in which product may be manufactured. This Code of Conduct sets out the fundamental requirements that must be satisfied.
Employment is freely chosen
No Forced, Bonded or Involuntary prison labour.

Safe and hygenic working conditions
A safe and healthy workplace must be provided for employees, to prevent accidents and injury to health arising out of supplier operations. Conditions throughout a Supplier’s facility must be safe, clean and meet or exceed requirements of all applicable laws and regulations regarding health and safety. Employees must be trained and equipped to perform their jobs safely.

Minimum wages paid
Suppliers will ensure that wages paid for a working week must be at least the minimum national legal or the collective bargaining agreement, should the latter be higher.

No discrimination
Suppliers will not discriminate in employment including hiring, compensation, advancement, discipline, termination or retirement on the basis of gender, race, religion, age, disability, sexual orientation, nationality, political opinion, social groups or ethnic origin.

No harsh or inhumane treatment
Treat all employees with respect and dignity. Suppliers will have procedures in place to ensure that no worker is subject to any physical, sexual, psychological or verbal abuse.

Anti bribery and corruption
APG & Co do not tolerate the practice of bribery and corruption of any manner in dealings with a supplier, sub-contractor or any of their employees or associated parties.

Transparency
Suppliers shall carry out their activities in an honest, ethical and transparent way. Suppliers must disclose all manufacturing sources and not refuse any form of inspection from either APG & Co or a 3rd party auditor.

Workplace safety
Suppliers will have a clear Emergency Management Plan in place to ensure the safe, orderly and timely evacuation of workers in the event of an emergency. Personal Protection Equipment must also be available for workers at no extra cost to them. These policies must be displayed on the premises.

Enforcement
APG & Co employs internal, as well as independent auditors to conduct onsite inspections to ensure compliance with this Code of Conduct. Detailed compliance records are maintained on all facilities.
Freedom of association and the right to collective bargaining are respected
All employees shall have the right of association, union membership, collective bargaining as well as adequate workers representation. Where the rights to either are restricted under local law, the appropriate channels to ensure reasonable and independent exercise of such rights must be designed and readily accessible.

Child labour shall not be used
No workers to be employed that are under the age stipulated by the local / regional legal limit requirement for work.

Fair working hours
Working hours for all employees must comply with national / local laws, whichever provides greater protection. In any event, workers shall not on a regular basis be required to work in excess of 48 hours per week and shall be provided with at least one day off for every 7 day period. Overtime will be voluntary, and shall not exceed 12 hours per week.

Regular employment
To every extent possible work performed must be on the basis of the recognised employment relationship established through national law and practise.

Environmental awareness
Suppliers shall be committed at all times to protect the environment and shall comply with the standards and requirements of the applicable and international Laws and Regulations.

Animal welfare
We consider it unacceptable to harm animals in the manufacture of our products. The use of the following are NOT permitted, Angora, Animal Fur, Endangered Species, Karakul Product.

Uzbek cotton
Due to the reported use of child and forced labour in the cotton cultivation in Uzbekistan, we are against the use of Uzbek raw cotton in APG & Co products.

Violations
If you believe your rights have been violated, please contact APG & Co through any of these channels:
Email: ethical.sourcing@apgandco.com

Other free contact methods
Wechat ID: APGChinaHotline | WhatsApp: +84 973143122

All communication will be treated in the strictest confidence.

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