The Clean Plumber

The Clean Plumber – Our Story

You see, at first we too were just like all the other plumbers…
We showed up late, dressed like slobs, had B.O. and left your house like a pig sty… Well one day I got sick of being like all the other plumbers and I decided that for us to have an edge on the other plumbing companies, we would need to do things differently and focus on what our customers really want. We desperately needed to reinvent ourselves. I gathered my team of staff and we sat down for days brainstorming and contacting our existing clients to find out what people hate most about plumbers. As you can imagine there was no shortage of feedback. It came in from left, right and centre. Have a look below. I bet you can relate to some of these.

• Nobody Likes tradespeople who show up late.
• People hate having their house left in a mess after the tradespeople leave.
  Muddy boot prints, dirty sinks, cigarette butts and piles of rubbish everywhere.
• Not knowing what you are going to be charged and then being slugged with
  extra bills at the end.
• Not explaining to you what they are actually doing and not treating you
  or your property with respect.

This was just some of the feedback that we had received. From this feedback
the concept of “The Clean Plumber” was born.

Here’s our promise to you as a Clean Plumber customer:

• We promise to turn up on time, or your plumbing is FREE. No matter how big the job is, no conditions, even if we are 1 minute late, your plumbing is FREE.
• We give you an upfront fixed price to complete the job, so you pay no more than you expect.
• Your house will be left spotlessly without a trace of us ever being there, sparkling clean and smelling fresh.
• You will be treated with utmost respect by our plumbers who will introduce themselves by name, are polite, well dressed and do not smoke on your premises.

Providing a service like this isn’t easy, it has been especially difficult to select all the right plumbers as not everyone is “Clean Plumber Material” but by hand-selecting every employee, we are proud to be known as the most elite plumbing team in the city.

Testimonials

“Your superior service was coupled with two wonderful Plumbers. A big thank you. You are number one.”

“We want to compliment you on your quality service, phone manner and the work you did. We won’t hesitate to use you again.”

“You’re always on time, helpful and friendly – all the things you claim to be. And you keep me fully informed at all times.”

“We’ve lived here for 8 years and used various plumbers. You are the only one where we’ve been happy with both service and work.”

“I’m very happy with the work you did. We’ll call you again when we have our next emergency.”