Travel Insights

Travel Insights is an Associate Member of helloworld, the largest independent retail travel agency group in Australia. Located in the heart of Melbourne’s CBD since 1983, we are experts in all aspects of travel and can look after your domestic and international travel requirements for airfares, cruising, coach touring, independent travel and much more.

Our travel consultants are highly trained professionals who will ensure that your travel experience is trouble free, enjoyable and truly memorable.

We have created a culture within our agency that demands nothing less than exceptional customer service from our consultants.

Our dedicated team are committed to providing our customers with great service, great value and a great travel experience from beginning to end. That’s why a large percentage of our business comes from repeat and referred customers.

We are an accredited member of the International Cruise Lines Association and have an in depth knowledge of worldwide cruising. Our consultants are accredited cruise masters.

We are ATAS accredited (AFTA Travel Accreditation Scheme) which is administered by the Australian Federation of Travel Agents (AFTA) and vets travel agents against strict criteria to ensure they meet certain standards, are reliable, well trained and professional businesses.

To achieve accreditation, ATAS agents need to meet high standards of business discipline, training, compliance with Australian Consumer Law and compliance with a strict code of conduct – ensuring your peace of mind when booking your travel.

As a member of helloworld, our customers can redeem American Express Membership Reward Points with us to pay for their travel arrangements.

We also have access to great deals through a network of quality Australian and overseas preferred suppliers.

We won the Travelworld “Travel Agency of the Year” award (Victoria & Tasmania) for the Jetset Travelworld Group three times – in 2004, 2011 and 2012.