WorkwearHub Burleigh

Welcome to WorkwearHub, Australia’s leading online retail destination for Workwear and Safety Gear.

We are committed to providing a first-class online shopping experience and stock an extensive range of Australian and international brands that are delivered direct to you from our WorkwearHub warehouse located in West Burleigh, Queensland.

Our $9.95 flat rate shipping service means you can order as many items as you like and never pay more then $9.95 shipping per order.  We offer FREE 100 day returns of your purchase if you are not completely happy – making shopping with WorkwearHub simple and hassle free.

If you have a question or need assistance call Workwearhub HQ on our 1300 488 573 toll free number – our local team of well trained, friendly staff are happy to help.

We hope you enjoy shopping at WorkwearHub.

CEO
Mark Adams

Shop online at WorkwearHub for workwear, work boots and safety gear. $9.95 Flat Rate Shipping and FREE Returns with every order! Biggest Brands and Best Prices.

Embroidery

We offer a Professional Embroidery and Screen Printing Service for corporate, club and personal requirements!
With hundred’s of happy clients, we are experts in creating and managing all your embroidery and screen printing needs from start to finish. Your logo or design can be applied to almost all workwear garments such as jackets, shirts and pants. PLUS this month we are offering FREE setup and digitisation of your logo or design! Offer ends 31st August 2017.

How to get started
If you need to select garments for embroidery or screen printing first:

Visit our Workwear page or Uniform page. Make a note of any styles you like, then complete the quote form below (noting supplier name, colour, style and quantity required). Please include a high resolution digital image of your logo (JPEG, GIF, TIFF, PDF or EPS format). We will send you a quote or give you a call if we need to clarify anything. Minimum order quantity of 10 applies.

If you already have garments ready for embroidery or screen printing:

Complete the quote form below (noting garment type, colour, style and quantity required).  Please also include a high resolution digital image of your logo (JPEG, GIF, TIFF, PDF or EPS format). We will send you a quote or give you a call if we need to clarify anything. Minimum order quantity of 10 applies.

Cost and lead times
Artwork Preparation
There is a one off charge of $50 (excl. GST) to setup and digitise your logo. For the month of August we are offering free setup and digitisation of your logo – you SAVE $50!

Embroidery
Cost per garment is typically around $7 – $9 (excl. GST) for a single standard logo.

Screen Printing
Cost per garment varies depending on the colour of your logo/design and quantity. We will supply a quote upon application.

Minimum order quantity of 10 garments is required.

Delivery
Your order is shipped FREE of charge, Australia wide.

Lead Time
Once artwork is approved, lead time is approximately 5-10 working days.

Next Step
Fill in the request form below and we will follow up your enquiry as soon as possible. Othewise give us a call on 1300 488 573 to discuss your needs.

Get a Quote for Embroidery and Screen Printing

Returns & Exchanges

At WorkwearHub, we are not happy unless you are happy.You can return your purchase for an exhange or a full refund within 100 days of purchase. The only condition is your purchase must be unused, in original condition with all tags attached and returned in the original packaging.

To return your purchase, please follow the steps below:

Contact us by Email or Phone first and request a Return Merchandise Authorisation Number (RMA). This is so we can manage your returned item.  Email returns@workwearhub.com.au or call Toll Free PH 1300 488 573.
Complete the returns form found in your post bag. Please remember to include the RMA number and reason for return.
Take the Australia Post Returns Label out of the bag that was sent with your order.  You will need this.
Re-wrap the item to be returned so that it is in the same condition as you received it and place it back in the original post bag.
Peel off the BOTTOM HALF of the Australia Post Returns label. This has the tracking number and barcode on it for your records.  This is for you to keep.
Affix the rest of the Australia Post label to the outside of the parcel, making sure to cover the original address label to avoid confusion. Note: Please don’t stick the label directly on boot box or clothing bags.  Items must be placed in a post bag.
Returns to WorkwearHub
WorkwearHub

11/14 Rothcote Court

West Burleigh QLD  4220

*** IMPORTANT ***
WorkwearHub does not sell used products. Your item must be returned in new and unused condition with all tags attached and in.

original condition
Shoes or boxed items will not be accepted for return without their original boxes intact and in original condition. These boxes are considered part of the product. If your item shows any evidence of wear (including, but is not limited to, deodorant, cologne or cigarette smells, rips, tears, stains, bent or damaged product tags) it will be returned to you and your refund voided. Please try on shoes or boots on a carpeted surface to ensure no damage occurs to the soles. Shoes showing signs of wear on the sole, or with a missing or damaged box, will not be accepted for return.

Refunds
We will refund your purchase within 7-10 days of receiving the item.  Your refund will be issued through the same payment method used to make the original purchase. If the product was ordered with a promotional voucher or coupon, we reserve the right to refund any amounts due to you by issuing you a voucher to the value of the order.

Exchanges
If you would like to exchange your goods we recommend placing a new order on our website for the exchange product at the same time as returning your original items for refund to avoid exchange items selling out. Please let us know this when you call.

Faulty Products
Our Quality Control team try to ensure that all products are of a high quality when they leave the warehouse.  In the rare circumstance that your item has a defect, please send it back to us with the Return Form filled out and the goods will be assessed. We may also consult with the supplier and/or manufacturer.  If the product is found to be faulty you will receive a full refund, otherwise the product will be returned to you. This may take longer than 7-10 days as a third party may be involved in the assessment process.

Careers
At WorkwearHub we are always on the lookout for talented, motivated people to join our company.

Our fast moving / high growth business provides a unique and stimulating environment for our team. We use the latest technologies to support our business operation and offer excellent employee benefits.

If you know you have what it takes to make a difference, and would like to join our dedicated team at WorkwearHub HQ in Burleigh, QLD, please send your details to info@workwearhub.com.au

Shipping

$9.95 Flat Rate Shipping Australia Wide!
We offer Flat Rate Shipping Australia Wide. Regardless of how many items your order, you will never pay more than $9.95 shipping per order.  We use Australia Post eParcel Service and Fastway Couriers. If we receive your order before 1pm Monday – Friday AEST, and your item is in stock, your order will be shipped from our warehouse on the same day. Please allow delivery time thereafter. Some of our products are shipped directly from our Partner Warehouses’ to ensure you receive your order as quickly as possible.

Express Shipping
Please give us a call or email to organise Express Shipping Australia Wide using Australia Post eParcel Service. Click HERE to check if your postcode is in the Australia Post Express Delivery Zone.

WA PLEASE NOTE:
Most of Western Australia is not in an Express Delivery Zone. If outside of Perth CBD, Express Shipping to WA normally takes between 2-4 days.

Delivery Times
Once your order is dispatched from our warehouse, delivery time will depend on your location. See below.

EASTERN AUSTRALIA (metro areas)
You can expect delivery within 2-3 working days.
WESTERN AUSTRALIA (metro areas)
You can expect delivery within 4-6 working days.
RURAL AND REGIONAL AREAS
Delivery to rural and regional areas generally takes up to 7 working days.

EXPRESS DELIVERY (if you are in the Australia Post Express Delivery Zone)
You can expect delivery the next business day if ordered by 1pm.
EXPRESS DELIVERY WA (or if you are outside the Express Delivery Zone)
You can expect delivery within 2-4 business day if ordered by 1pm.

Order Tracking
You will receive an email to track your order when it is shipped from our warehouse. Your email will contain a Tracking ID Number and a link so that you can check the delivery status of your order online with Australia Post or Fastway Couriers.

Signing for Delivery of your Order
When your order is delivered it will require your signature. If you will not be home to sign for your delivery, please select “Authority to Leave” in the shopping cart. Your order can then be delivered without requiring a signature. If you do not select Authority to Leave and you are not at home when your order arrives, a calling card will be left.

If you are not at home to sign for your Delivery
If you will not be home to sign for your delivery, please select “Authority to Leave” in the shopping cart. Your order can then be delivered without requiring a signature. If you do not select Authority to Leave, for Australia Post eParcel consignments, you will be required to pick up your parcel at a designated Australia Post Shop.

For Fastway Couriers consignments, a second attempt will be made to deliver your order within two business days. If delivery cannot be made, arrangements will be made for you to collect your order from your local Fastway Couriers depot.

Changing Your Shipping Address
Your shipping address can be changed as long as your order has not left the WorkwearHub warehouse. To change your shipping address, please contact our Customer Service Team as soon as possible on 1300 488 573 or email service@workwearhub.com.au stating your order number and new shipping address.

International Shipping
Please call 1300 488 573 or email service@workwearhub.com.au for a quote to ship an order outside of Australia.

Public Holidays
We do not ship orders on Queensland Public Holidays.

Terms & Conditions

Introduction
Workwearhub.com.au is the shopping website owned and operated by WorkwearHub Pty Ltd, ABN 181 565 42013, 11/14 Rothcote Court, West Burleigh, QLD, 4220.

Consent
The use of the WorkwearHub website is subject to acceptance of these Terms and Conditions. By visiting WorkwearHub, you accept and consent to these Terms and Conditions. If you do not agree to the Terms and Conditions, you must not use or access this website. These Terms and Conditions may change from time to time without notice, and WorkwearHub recommends you check back regularly.

These Terms and Conditions do not affect your statutory rights (including the right to insist that goods you buy from businesses must correspond with their description, be fit for their purpose and be of satisfactory quality).

These Terms and Conditions shall prevail over any separate terms put forward by you. Any conditions that you communicate in whatever form and at whatever time, whether in writing, by email or orally, are expressly waived and excluded.

Disclaimer and Liability
Every effort has been made to ensure the information contained on the website is correct, however, WorkwearHub makes no warranty as to the accuracy or comprehensiveness of any products displayed and/or sold and provides all products on an “as is” basis.

WorkwearHub is not liable for any losses or damages caused by this website or any website linked to or from this website.

Privacy
Your privacy is of the utmost importance to us. Our Privacy Policy details how we collect, protect, store and use personal information you provide to us and forms part of our Terms and Conditions.

Pricing and GST
All prices on the website are quoted in Australian Dollars and include GST. Sale prices are based on savings from regular price. Regular prices are based on recommended retail price as set by suppliers and the market.

All prices are subject to change and prices displayed are only valid online at the time shown.

Customer Communications
WorkwearHub will communicate with you about your order by email and phone. By registering or ordering on WorkwearHub you grant us the right to add your contact details to our database. From time to time we may send you marketing material about offers and new products. If you do not wish to receive such material, you may unsubscribe via the link on the email communication, edit your newsletter settings under My Account or by contacting our Customer Service Team at service@workwearhub.com.au.

Order Acceptance
Your receipt of an electronic or other order confirmation does not signify our acceptance of your order or our offer to sell. WorkwearHub reserves the right at any time after receipt of your order to accept or decline your order for any reason. We also reserve the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed must obtain pre-approval with an acceptable method of payment. We may require additional verifications or information before accepting any order.

Order Cancellation
You may cancel you order before the order is dispatched by WorkwearHub and we will refund you in full for the orders cancelled. We will not charge you a cancellation fee. However, once the order is dispatched for delivery you are unable to cancel the order but may return the order as outlined in our Returns & Exchanges Policy.

WorkwearHub reserves the right to cancel your order if we are unable to process payment on the credit card provided or you provide unauthorised payment details; if the personal details you provide are invalid; or if, when required you are not able to provide satisfactory proof of identity. In addition, WorkwearHub reserves the right to cancel your order if the product has become unavailable or if, for any reason, we believe we cannot successfully complete delivery.

WorkwearHub will attempt to notify you before cancelling your order.

Account Suspension and Termination
WorkwearHub reserves the right to suspend or terminate your account at any time without prior notice to you, if you breach these Terms and Conditions. If your account is suspended or terminated, you will not be able to access the Website.

In the event of Account Suspension or Termination and you are waiting delivery of products, WorkwearHub reserves the right to cancel your order. A refund may be issued to the credit card provided during the purchase process.

Delivery
WorkwearHub offers shipping within Australia as detailed in our Shipping Policy. The delivery times provided are estimates only.

It might not be possible for us to deliver to some locations. If this is the case, we will inform you using the contact details that you provide to us when you make your Order and arrange for cancellation of the Order or delivery to an alternative delivery address.

We deliver in our standard packaging. Any special packaging requested by you is subject to additional charges.

WorkwearHub will not be accountable for late deliveries or loss or for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.

Acceptance of Goods
On delivery of the order, you agree to inspect the goods for any faults, defects or damage and notify us within 5 working days of receiving the goods should there be a fault.

Returns and Refunds
You may return items purchased at WorkwearHub for a full refund within 100 days of purchase. To qualify for a full refund items must be in an unworn, undamaged and unmarked condition and in their original undamaged packaging and labelling.

You are responsible for the postage of returning products purchased. Upon receipt of the product, you may choose to return the product to WorkwearHub for a full refund if the product is faulty when you receive it. Faults will be assessed by our Customer Service Team and we may also consult with the supplier and/or manufacturer. If the product is found to be faulty you will receive a full refund, otherwise the product will be returned to you.

Refunds will be issued in accordance with our Returns Policy and will only be made to the original account used for payment. In some limited circumstances we may make a refund to an alternate account if the original has been cancelled or is not available. WorkwearHub will not consider requests for refunds after 100 days of purchase, unless the product is deemed faulty by our Customer Service Team.

For further information please refer to our Returns & Exchanges Policy page.

Loss of Goods
The risk of loss of goods shall be passed to you upon our delivery of the product to WorkwearHub’s nominated delivery company. WorkwearHub will not be held responsible for any loss, damage or liability as a result of this authority.

Warranties
It is your responsibility to ensure that the products purchased are sufficient and suitable for your purposes and meet your individual requirements. We do not warrant that the products will meet your individual requirements.

All warranties offered are the manufacturer’s warranties and not that of WorkwearHub.

Promotions
WorkwearHub may use promotional vouchers or coupons for products on the site. If you have a promotional voucher, that voucher can be used by someone other than you and you can assign your rights to use that voucher. The value and expiry is specified on the voucher. Vouchers may only be redeemed once during checkout on WorkwearHub and by clicking “Apply Coupon”.

Vouchers CANNOT be used in conjunction with other promotional vouchers, used on sale items or redeemed for cash. Individual brands may be excluded from voucher promotions.

If you place an order for a product less than the value of the promotional voucher, no refund or residual credit will be returned to you.

Furthermore, if the credit of a promotional voucher is insufficient for the order you wish to make, you may make up the difference through payment.

Fixed dollar discount coupons can only be applied to orders of $30 or more.

Disputes
Your satisfaction is important to us and we welcome your feedback – good and bad. If you have a complaint please let us know via Contact Us. We will try to address your concerns as soon as reasonably possible and will contact you on receipt of any relevant enquiry or complaint. In some cases, the manufacturer or other third party may be involved, and as such it may take longer to resolve such an enquiry or complaint.

In the event of a complaint it will help us if you can describe the object of your complaint as accurately as possible and, where applicable, send us copies of the order or at least the order number that we assign you in the Acknowledgement or Confirmation of Order. Should you not have received any reaction from us within five business days, please make further enquiries. Very occasionally your emails may be caught up in our spam filters or not reach us, or correspondence that we send to you may otherwise not have reached you.

Reviews and Comments
You may post reviews or make comments on the content of our Website. Any content must not be illegal, obscene, threatening, defamatory, infringing of intellectual property rights, invasive of privacy, or otherwise objectionable to third parties and is not permitted to consist of or contain software viruses, commercial solicitation, mass mailings, or any form of “spam.” WorkwearHub reserves the right to remove such content at any time, and without notice to you.

If you post content, and unless we indicate otherwise, you grant WorkwearHub a non-exclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, distribute, and display such content on its website and on any other marketing material WorkwearHub may create.

Advertising and Links
WorkwearHub shall endeavour to ensure that any advertising contained on the site shall comply with any relevant regulations published by the Advertising Standards Authority.

The website may contain links to other websites on the Internet that are owned and operated by WorkwearHub Pty Ltd. You acknowledge that we are not responsible for the operation of or content located on or through any such site.

Copyright
All information, text, material, graphics, software and advertisements on the website are Copyright of WorkwearHub, its suppliers and/or licensors, unless expressly indicated as otherwise. The website content is protected by Australian and International copyright and trade mark laws.

You must not modify, copy or distribute the website content in any way except as expressly provided for on the website or expressly authorised in writing by WorkwearHub. You must not frame or embed in another website any of the material appearing on this website without our prior written consent.

You may use the content of this website only for the purpose of shopping or placing an order on this website.

Affiliate Program
Join the WorkwearHub Affiliate Program
Partner with us by joining our FREE WorkwearHub Affiliate Program and start earning a 7 – 10% commission on every online sale you send our way!

Simply sign up for an account with the Commission Factory Affiliate Network place our linking code/banners into your website or newsletter and watch your account balance grow as your visitors become our customers.

You never have to worry about customer service or fulfilling the orders just send relevant traffic/visitors/customers our way.

How to Join
It couldn’t be simpler to join our Affiliate Program. You never need to leave your computer.

To get started simply complete the online application form at http://dashboard.commissionfactory.com.au/Affiliate/Register/.

Once approved join the WorkwearHub Affiliate Program from your Commission Factory Account: